Avaya 4622SW IP manual Resetting and Power Cycling the IP Telephone, Resetting Your Phone

Telephone Management and Troubleshooting

Resetting and Power Cycling the IP Telephone

Reset your IP telephone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator.

! CAUTION:

Use a Power Cycle only with the approval of your System Administrator and only when a reset does not resolve the problem. Power cycling might cause stored information such as options and settings to be lost.

Resetting Your Phone

This basic reset procedure can resolve most problems.

1.Press the Mute button.

2.Using the dial pad, press the following keys in sequence: 7 3 7 3 8 # The display shows the message “Reset values? * = no # = yes.”

3.Choose one of the following:

If you want to

Reset the phone without resetting any assigned values.

Reset the phone and any previously assigned (programmed) values (Use this option only if your phone has programmed, static values).

Then

Press * (asterisk).

A confirmation tone sounds and the display prompts “Restart phone? * = no # = yes.”

Press # (the pound key).

The display shows the message “Resetting values.” Your IP Telephone resets its programmed values, such as the IP address, to their default values, and re-establishes the server connection. The display then prompts “Restart phone? * = no # = yes.”

4.Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

Note:

Any reset/restart of your phone might take a few minutes.

82 4622SW IP Telephone User Guide