Viewing the Network Audio Quality | Avaya 4622SW IP manual

4622SW IP Telephone Options

Viewing the Network Audio Quality

In the event you experience poor audio quality during a call, the problem is likely with your network. Your LAN Administrator might ask you to display this screen to diagnose or troubleshoot audio problems. Although technical in nature, this screen provides information that can help identify causes of poor audio quality.

Note:

The Network Audio Quality button displays only when you are on a call (off-hook).

1.Select Network Audio Quality from the Options Main screen (accessed by pressing the phone’s Option button).

If administered, the Audio Status screen displays.

2.To return to the first Options Main screen, press the Return softkey.

Logging Off the 4622SW IP Telephone

Log your telephone off to prevent unauthorized use during an absence, or for privacy purposes. Locate the Log Off option on the first Options Main screen.

! CAUTION:

Logging off deletes all Call Log entries and, unless automatic backup/restore is enabled, returns any options you might have changed to their default values.

1.To log your phone off from any application screen, press the Options button to the right of and below the softkeys.

The first of two Options Main screens displays.

2.Select the Line/Feature button on either side of the Log Off option. The Log Off screen displays the prompt “Do you want to log off?”

3.To proceed, select the Line/Feature button on either side of Yes. To return to the Options Main screen without logging off, select the Line/Feature button on either side of No.

Selecting Yes unregisters your phone from the call server, deleting your Call Log entries and returning any options you might have changed to their default values.

Selecting No displays the first Options Main screen. Your phone remains logged on to the network and your Call Log and options values remain unchanged.

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Avaya manual Viewing the Network Audio Quality, Logging Off the 4622SW IP Telephone

Contents

4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended Audience How to Use This Document Document Organization Symbolic Conventions Related DocumentationConventions Used Typographic Conventions 10 4622SW IP Telephone User Guide Introducing Your 4622SW IP Telephone Introduction4622SW IP Telephone 4622SW IP Telephone 4622SW IP Telephone Button/Feature Descriptions Callout IndicatorNumber Name Description Lamp Hold Red button used to place a call on hold Pad About the Feature Key Expansion Unit EU24BL Navigating Application ScreensLeft and Page Right buttons Feature is on/active White 4622SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4622SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4622SW Functionality Page Using Your 4622SW IP Telephone Call AppearancesMaking Calls Manual Dialing Automatic Dialing Redialing using a list of the last six numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this call Number of the selected person dials automatically Or Page LeftSelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displays Call Handling Features Receiving CallsConference Hold MuteIcon on the current line changes to the Soft Hold icon Call is now active Using the Speaker with any feature Speaker Transfer Turning the Speaker off during a call Retrieving a Voice Mail Message Logging Off the PhoneLogging Password entry Page Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displaysIf you want to Then Using the Call Log Application About the Call Log Viewing a Call Log If you want to ThenOutgoing Calls Main screen displays Answered Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Disabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Setting the Redial Option This is the default settingApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displays Changing the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4622SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User Name Feature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labels Feature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Tones Meaning Testing Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon Meaning Basic Troubleshooting Chart Problem/Symptom Suggested Solution Problems Troubleshooting 4622SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Page Index Numerical 86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide