Interpreting Display Icons, Testing Your Phone | Avaya 4622SW IP

Interpreting Display Icons

Interpreting Display Icons

As you become more familiar with your IP telephone’s display, you will recognize the icons or symbols associated with the state of a call or the state of the phone. This chart provides an overview of the icons you might see. Check with your System Administrator to verify if the descriptions are accurate for your system.

Icon Meaning

No Icon Displayed Idle. Indicates the line is available.

Active. Indicates the line is in use.

On Hold. Indicates a call is on hold on this line.

Ringing. Indicates an incoming call is arriving on this line.

(Soft) Hold. Indicates this line's call was put on hold pending a conference or a transfer.

Testing Your Phone

The Test feature allows you to verify your telephone's lights and display are operating properly.

Testing the Telephone's Lights and Display

1.With the telephone idle (on-hook), press and release the Mute button, then press the following numbers on the dialpad: 8 3 7 8 # (which stand for TEST).

The display indicates the self-test has started. If the test is successful, the message “Self test Passed #=end” displays. If the test is not successful, the message “Self test Failed #=end” displays instead.

2.Press # to return to the Phone screen.

If nothing appears on the display and the phone is receiving power, your phone might need to be replaced. Contact your System Administrator for assistance or additional troubleshooting information.

Issue 4 November 2006 77

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Avaya 4622SW IP Interpreting Display Icons, Testing Your Phone, Testing the Telephones Lights and Display, Icon Meaning

Contents

4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended Audience Document Organization How to Use This Document Related Documentation Symbolic ConventionsConventions Used Typographic Conventions 10 4622SW IP Telephone User Guide 4622SW IP Telephone Introducing Your 4622SW IP TelephoneIntroduction 4622SW IP Telephone Indicator 4622SW IP Telephone Button/Feature Descriptions CalloutNumber Name Description Lamp Pad Hold Red button used to place a call on hold Left and Page Right buttons About the Feature Key Expansion Unit EU24BLNavigating Application Screens Feature is on/active White Speed Dial Application 4622SW IP Telephone ApplicationsPhone Application 4622SW Telephone Options Web Access Application OptionalCall Log Application Additional 4622SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4622SW IP TelephoneCall Appearances Automatic Dialing Manual Dialing Redialing the last number called Redialing using a list of the last six numbers calledLast number dialed is automatically redialed Call Log entry is created for this call Selected Call Log displays Number of the selected person dials automaticallyOr Page Left Associated Call Detail screen displays Calling a party from the Web Access application Conference Call Handling FeaturesReceiving Calls Mute HoldIcon on the current line changes to the Soft Hold icon Call is now active Speaker Using the Speaker with any feature Turning the Speaker off during a call Transfer Logging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label Information Prompt Select label to delete displays Deleting a Speed Dial Button LabelIf you want to Then About the Call Log Using the Call Log Application If you want to Then Viewing a Call LogOutgoing Calls Main screen displays Answered Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Deleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web Pages Any characters entered are removed Entering Text on Web Pages Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main Menus Application Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? Option Default rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing Options Status Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displays Viewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4622SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory Path Feature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labels Second Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and Handsets Handsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Interpreting Ringer Tones Telephone Management Troubleshooting Feedback Tones Meaning Ringing Incoming Tones Meaning Testing the Telephones Lights and Display Testing Your PhoneInterpreting Display Icons Icon Meaning Problem/Symptom Suggested Solution Basic Troubleshooting Chart Problems Problem/Symptom Suggested Resolution Troubleshooting 4622SW Applications Call LOG Application Resetting Your Phone Resetting and Power Cycling the IP Telephone Power Cycling the Phone Page Numerical Index 86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide