About This Guide, Overview, Intended Audience | Avaya 4622SW IP

About This Guide

Overview

This guide covers how to use your new 4622SW IP Telephone. The 4622SW is simple to use while offering the latest advances in telephony systems. IP (Internet Protocol) telephones obtain their operational characteristics from your central telephone server rather than residing in the phone unit itself. Updates and new features are downloaded to your phone without intervention or the need for phone replacement.

This guide contains eight chapters, geared to how you actually use the phone, each of which is described in the section titled Document Organization.

Intended Audience

This document is intended for IP telephone users who have a 4622SW IP Telephone. It is not intended to be a technical reference guide for System Administrators or phone technicians.

Issue Date

This is the current version of this document, revised and issued in November, 2006 to support software Release 2.7. This document was issued for the first time in April, 2005 and revised in April, 2006.

What’s New in This Document

Chapter 2: Using Your 4622SW IP Telephone, now includes an enhanced procedure for telephone login. When the Call Log contains missed calls, the telephone now displays a Missed Call icon and the number of missed calls on the top line in the Phone and other applications. Chapter 7: Headsets and Handsets, has been revised to add the HIC cable for certain telephones. There are no other significant changes in telephone operation for Software Release 2.7.

Issue 4 November 2006 7

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Avaya 4622SW IP manual About This Guide, Overview, Intended Audience, Issue Date, What’s New in This Document

Contents

4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide Overview Document Organization How to Use This Document Typographic Conventions Symbolic ConventionsRelated Documentation Conventions Used 10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone Lamp 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator Number Name Description Pad Hold Red button used to place a call on hold Navigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Automatic Dialing Manual Dialing Call Log entry is created for this call Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialed Or Page Left Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displays Calling a party from the Web Access application Receiving Calls Call Handling FeaturesConference Call is now active HoldMute Icon on the current line changes to the Soft Hold icon Speaker Using the Speaker with any feature Turning the Speaker off during a call Transfer Logging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label Information Then Deleting a Speed Dial Button LabelPrompt Select label to delete displays If you want to About the Call Log Using the Call Log Application Answered Calls Main screen displays Viewing a Call LogIf you want to Then Outgoing Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displays Entries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web Pages Any characters entered are removed Entering Text on Web Pages Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main Menus This is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing Options View Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address Status Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory Path Feature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and Handsets Handsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Interpreting Ringer Tones Telephone Management Troubleshooting Feedback Tones Meaning Ringing Incoming Tones Meaning Icon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display Icons Problem/Symptom Suggested Solution Basic Troubleshooting Chart Problems Problem/Symptom Suggested Resolution Troubleshooting 4622SW Applications Call LOG Application Resetting Your Phone Resetting and Power Cycling the IP Telephone Power Cycling the Phone Page Numerical Index 86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide