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Avaya 4622SW IP manual About This Guide, Overview, Intended Audience, Issue Date

Models: 4622SW IP

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About This Guide

Overview

This guide covers how to use your new 4622SW IP Telephone. The 4622SW is simple to use while offering the latest advances in telephony systems. IP (Internet Protocol) telephones obtain their operational characteristics from your central telephone server rather than residing in the phone unit itself. Updates and new features are downloaded to your phone without intervention or the need for phone replacement.

This guide contains eight chapters, geared to how you actually use the phone, each of which is described in the section titled Document Organization.

Intended Audience

This document is intended for IP telephone users who have a 4622SW IP Telephone. It is not intended to be a technical reference guide for System Administrators or phone technicians.

Issue Date

This is the current version of this document, revised and issued in November, 2006 to support software Release 2.7. This document was issued for the first time in April, 2005 and revised in April, 2006.

What’s New in This Document

Chapter 2: Using Your 4622SW IP Telephone, now includes an enhanced procedure for telephone login. When the Call Log contains missed calls, the telephone now displays a Missed Call icon and the number of missed calls on the top line in the Phone and other applications. Chapter 7: Headsets and Handsets, has been revised to add the HIC cable for certain telephones. There are no other significant changes in telephone operation for Software Release 2.7.

Issue 4 November 2006 7

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Avaya 4622SW IP manual About This Guide, Overview, Intended Audience, Issue Date, What’s New in This Document

Contents

4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide OverviewDocument Organization How to Use This DocumentTypographic Conventions Symbolic ConventionsRelated Documentation Conventions Used10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone Lamp 4622SW IP Telephone Button/Feature Descriptions CalloutIndicator Number Name DescriptionPad Hold Red button used to place a call on holdNavigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialedOr Page Left Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displays Calling a party from the Web Access applicationReceiving Calls Call Handling FeaturesConference Call is now active HoldMute Icon on the current line changes to the Soft Hold iconSpeaker Using the Speaker with any featureTurning the Speaker off during a call TransferLogging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete displays If you want toAbout the Call Log Using the Call Log ApplicationAnswered Calls Main screen displays Viewing a Call LogIf you want to Then Outgoing Calls Main screen displaysAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysEntries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing OptionsView Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address StatusViewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select User Name Select Directory PathFeature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labelsChanging a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartProblems Problem/Symptom Suggested Resolution Troubleshooting 4622SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Page Numerical Index86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide