Avocent Cyclades-PR4000 installation manual Testing the WAN Interface

Cyclades-PR4000

Pinging the router from a host on the network should give similar results. If the test fails, confirm that the link LED on the front panel is lit and that the IP Address and Subnet Mask parameters in the Network Protocol menu are correct for the network to which the router is attached. The command CONFIG =>INTERFACE =>ETHERNET =>L will display the current values of the interface parameters.

Host [host00]			: 200.246.93.37
packet size (number from				32 to	1600) [32]	:
count (0		if forever or 1		to 30000) [5] :
interval		in ms (20 to 60000) [1000] :
PING 200.246.93.37 (200.246.93.37): 32 data bytes
32	bytes	from	(200.246.93.37): icmp_seq=1			ttl=127 time=1.96 ms
32	bytes	from	(200.246.93.37): icmp_seq=2			ttl=127 time=1.02 ms
32	bytes	from	(200.246.93.37): icmp_seq=3			ttl=127 time=0.99 ms
32	bytes	from	(200.246.93.37): icmp_seq=4			ttl=127 time=0.99 ms
32	bytes	from	(200.246.93.37): icmp_seq=5			ttl=127 time=0.98 ms
--- 200.246.93.37 ping statistics ---
5 packets transmitted, 5				packets received, 0% packet loss
round-trip min/avg/max = 0.98/1.19/1.96 ms

Testing the WAN Interface

The WAN interface can be tested using ping as described in the previous section. If the ping is not successful, check the routing table to see if a route to the destination exists (INFO =>SHOW ROUTING TABLE). The menu items INFO =>SHOW STATISTICS =>SWAN and INFO =>SHOW STATUS =>SWAN may also provide useful information.How to Test if the T1/E1 Ports are Working

If the PR4000 does not seem to be working properly, and none of the above advice has located the problem, the hardware interfaces should be tested. This will determine if the problem is hardware, software, or configuration related. If the T1/E1 ports pass the test below, the problem must be external (line) or due to an incorrect configuration or software problem.

Appendix A - Troubleshooting 150