Manuals / Belkin / Computer Equipment / Network Router

Belkin F5D7234NP4, 8820NP00425 Troubleshooting, sections, Technical Support, Table of Contents

Models: 8820NP00425 F5D7234NP4

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Troubleshooting

Table of Contents

sections

Technical Support

You can find technical support information at http://www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call:

US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263

UK: 0845 607 77 87

Australia: 1800 235 546

New Zealand: 0800 235 546

Singapore: 65 64857620

Europe: www.belkin.com/support

Wireless G Router

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Contents

User Manual Wireless G Router8820np00425 F5D7234np4 Table of Contents 4 Connecting and Configuring your Router6 Using the Web-Based Advanced User Interface Wireless G RouterAdvantages of a Wireless Network IntroductionBenefits of a Home Network sectionsIntroduction Important Factors for Placement and Setup1. Wireless Router Placement sections4. Choose the “Quietest” Channel for your Wireless Network Introductionsections 3. Cordless Phonessections Introduction5. Secure Connections, VPNs, and AOL Integrated 10/100 4-Port Switch sectionsWorks with Both PCs and Mac Computers Patent-Pending Network Status DisplayProduct Overview Built-In Dynamic Host Configuration Protocol DHCPSetup Assistant Software Integrated 802.11g Wireless Access PointPackage Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsKnowing your Router C. Router/Power StatusD. Wired-Computer Status sectionsE. Wireless-Computer Status F. Wireless SecurityG. Wi-Fi Protected Setup WPS button Knowing your RouterJ. Power Jack K. Reset Buttona. Resetting the Router b. Restoring the Factory DefaultsConnecting and Configuring your Router Verify the contents of your box. You should have the followingSetup Assistant sectionsConnecting and Configuring your Router sectionsConnecting and Configuring your Router Plug the Router’s power supply into the Router and a power outletTable of Contents Setup CDConnecting and Configuring your Router Table of ContentsWireless G Router sectionsConnecting and Configuring your Router sectionsConfirmation Screen ProgressConnecting and Configuring your Router 2.1 Checking SettingsTable of Contents Wireless G Router2.3 Naming your Wireless Network Connecting and Configuring your Routersections 2.5 Configuring the Router Connecting and Configuring your Routersections Connecting and Configuring your Router sections2.6 Checking Internet Connection CongratulationsConnecting and Configuring your Router Troubleshooting2.7 Optional Assistance Connecting Other Computers sectionsStep 3 Set Up Wireless Security - Run the Security Assistant Software Connecting and Configuring your Routersections Connecting and Configuring your Router sectionsProgress Screen 3.1 Picking the Security TypeConnecting and Configuring your Router sections3.2 Creating a Network Key 3.3 Transferring the KeyConnecting and Configuring your Router If all your wireless computers are able to connect to the Router, click “Next”. If you are having trouble, select “I had problem with at least one computer” and click “Next”. Then, follow on-screen instructionssections 3.4 Verifying the ConnectionAlternate Setup Method sectionsAlternate Setup Method Alternate Setup Method sectionsLogging into the Router Logging out of the RouterAlternate Setup Method Using the Web-Based Advanced User InterfaceTable of Contents Wireless G RouterAlternate Setup Method 3. Internet Status Indicator4. Login/Logout Button sectionsAlternate Setup Method 7. LAN Settings8. Features 9. Internet WAN SettingsSetting your Connection Type Alternate Setup Methodsections sections Alternate Setup MethodChange WAN MAC Address Alternate Setup Method sectionsIP Address Provided by your ISP. Enter your IP address hereAlternate Setup Method Setting your ISP Connection Type to PPPoEsections Your connection type is PPPoE ifAlternate Setup Method 2. Password3. Service Name sectionssections Alternate Setup Methodup properly.2 Alternate Setup Method 2. PasswordProvided by your ISP. Enter your PPTP gateway/service IP address here c. Default GatewayAlternate Setup Method Setting Custom Domain Name Server DNS SettingsTable of Contents Wireless G RouterAlternate Setup Method Configuring your WAN Media Access Controller MAC Addresssections Cloning your MAC AddressUsing the Web-Based Advanced User Interface Table of ContentsWireless G Router sectionsUsing the Web-Based Advanced User Interface Changing LAN SettingsViewing the LAN Settings sectionsUsing the Web-Based Advanced User Interface sections1. IP Address 2. Subnet MaskUsing the Web-Based Advanced User Interface Configuring the Wireless Network SettingsViewing the DHCP Client List Page sectionsChanging the Wireless Network Name SSID Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface SSID Broadcast FeatureNote This advanced feature should be employed by advanced users only Using the Wireless Mode SwitchUsing the Web-Based Advanced User Interface Mixed 11b+11g Mode11g Only Mode 11b Only ModeChanging the Wireless Channel Using the Web-Based Advanced User Interfacesections Protected Mode Switch Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Wired Equivalent Privacy WEPsections 64-Bit WEPUsing the Web-Based Advanced User Interface Wi-Fi Protected Access WPAsections Encryption KeysUsing the Web-Based Advanced User Interface Using a Hexadecimal Keysections Sharing the Same Network KeysUsing the Web-Based Advanced User Interface WEP Setup 64-Bit WEP Encryptionsections AF 0F 4B C3 D4 = 64-bit WEP keyUsing the Web-Based Advanced User Interface sections128-Bit WEP Encryption C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP keyUsing the Web-Based Advanced User Interface Changing the Wireless Security SettingsUsing Wi-Fi Protected Setup sectionsWPA Setup Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Setting WPA/WPA2Guest Access Optional sectionsSetting up Windows XP Wireless Network Utility to use WPA-PSK Using the Web-Based Advanced User Interfacesections sections Using the Web-Based Advanced User Interface7. Type in your encryption key in the “Network key” box Using the Access Point Mode Using the Web-Based Advanced User Interfacesections Configuring the Firewall Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Configuring Internal Forwarding SettingsEntering Settings into the Virtual Server sectionsSetting Client IP Filters Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Setting MAC Address Filteringsections 7 8 9Enabling the Demilitarized Zone DMZ Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Using Dynamic DNSSetting up the Router’s Dynamic DNS Update Client sectionsUsing the Web-Based Advanced User Interface Utilities Tabsections WAN Ping BlockingUsing the Web-Based Advanced User Interface Restoring Factory Default SettingsRestarting the Router sectionsSaving a Current Configuration Using the Web-Based Advanced User Interfacesections Restoring a Previous Configuration Using the Web-Based Advanced User Interfacesections Updating the Firmware Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface sectionsSearching for a New Version of Firmware Updating the Router’s FirmwareUsing the Web-Based Advanced User Interface Changing System SettingsTable of Contents Wireless G RouterUsing the Web-Based Advanced User Interface Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting sectionsUsing the Web-Based Advanced User Interface Setting the Time and Time Zonesections Enabling Remote ManagementUsing the Web-Based Advanced User Interface Enabling/Disabling Auto Firmware Updatesections Enabling/Disabling UPnPYour network adapters are now configured for use with the Router Manually Configuring Network Settingssections Manually Configuring Network Adapters in Windows 98SE or Me Manually Configuring Network Settingssections Manually Configuring Network Adapters in Mac OS up to Manually Configuring Network Settingssections Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OSsections Click on the “SystemManually Configuring Network Settings 6. If not already selected, select “Using DHCP” next to “Configure”Your network adapters are now configured for use with the Router sectionssections Recommended Web Browser SettingsInternet Explorer 4.0 or Higher sections Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Troubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution Does the name of your wireless network appear in the results?Troubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution Changing the Wireless ChannelTroubleshooting ProblemHow do I extend the range of my wireless network? SolutionTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution ProblemTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsTroubleshooting ProblemSolution sectionsWireless Comparison Chart Troubleshootingsections Troubleshooting Table of ContentsWireless G Router sectionssections FCC StatementF5D7234-4 Caution Exposure to Radio Frequency RadiationInformation sectionsModifications Europe-European Union NoticeWhat this warranty covers What will we do to correct problems?Product Warranty What is not covered by this warranty?Information How state law relates to the warrantysections Manual del usuario Enrutador Wireless G8820np00425 F5D7234np4 7 Cómo ajustar manualmente las configuraciones de la red 8 Configuraciones recomendadas para el navegador de la Web81Table of Contents 4 Conexión y configuración de su enrutadorsections Compartir una impresora con toda la familiaFactores importantes para la ubicación y configuración Introductionsections 1. Ubicación del enrutador inalámbricoIntroduction sections3. Teléfonos inalámbricos 4. Elija el canal “más silencioso” para su red inalámbricasections Introduction5. Conexiones seguras, VPNs y AOL sections Funciona con computadoras PC y MacPantalla de estatus de red con patente pendiente Interfaz de usuario avanzada basada en InternetProtocolo de configuración del host dinámico integrado DHCP Product Overviewsections Soporte para el protocolo de paso VPNKnowing your Router Contenido del paqueteRequisitos del sistema Requisitos para el sistema del programa de asistente de instalaciónKnowing your Router sectionsA. Estatus de Internet B. Estatus de módemG. Botón de Wi-Fi Protected Setup WPS Knowing your Routersections E. Estatus de la computadora inalámbricab. Restauración de las configuraciones de fábrica Knowing your Routersections H. Conexión al módem - AmarilloConnecting and Configuring your Router sectionsVerifique el contenido de su caja. Debe contener lo siguiente Requisitos del módemsections Connecting and Configuring your Router1 Verifique que su línea de DSL o cable esté nchufada a su enrutador Connecting and Configuring your Router sectionssections Connecting and Configuring your RouterSeleccione el país Connecting and Configuring your Router sectionsPantalla de confirmación Pantalla de progresoConnecting and Configuring your Router 2.1 Verificación de las configuracionessections 2.2 Verificación de las conexiones del hardwareConnecting and Configuring your Router sections2.3 Nombramiento de su red inalámbrica 2.4 Solicitud de información de cuenta de Internet si fuera necesario2.5 Cómo configurar su enrutador Connecting and Configuring your Routersections Connecting and Configuring your Router sections2.6 Verificación de la conexión de Internet FelicidadesConnecting and Configuring your Router Resolución de problemassections 2.7 Opcional Asistencia para conectar otras computadorasConnecting and Configuring your Router sectionsConnecting and Configuring your Router sectionsPantalla de progreso 3.1 Selección del tipo de seguridadConnecting and Configuring your Router sections3.2 Cómo crear una clave de red 3.3 Transferencia de la claveConnecting and Configuring your Router Si todas sus computadoras inalámbricas se pueden conectar al enrutador, pulse en Next Siguiente. Si está teniendo problemas, seleccione I had problem with at least one computer Tuve problemas con al menos una computadora y luego pulse Next Siguiente. Siga las instrucciones que se presentan en la pantallasections 3.4 Cómo verificar la conexiónVer la configuración y el estado actual del enrutador sectionsAlternate Setup Method DHCPAlternate Setup Method sectionsEntrada al sistema del enrutador Salida del sistema del enrutadorsections Alternate Setup MethodCómo usar la Interfaz de usuario avanzada basada en Internet Alternate Setup Method 4. Botón Login/Logout Entrada/Salida del sistemasections 1. Enlaces de navegación rápidaAlternate Setup Method 7. LAN Settings Configuraciones LAN9. Internet WAN Settings Configuraciones WAN de Internet sectionsCómo configurar su tipo de conexión Alternate Setup Methodsections sections Alternate Setup MethodCambio de la dirección MAC de WAN Alternate Setup Method sections1. IP Address Dirección IP 1 2. Subnet Mask Máscara de subredsections Alternate Setup MethodEl tipo de conexión que tiene es Poe si Alternate Setup Method 2. Password Contraseña3. Service Name Nombre de servicio sectionsAlternate Setup Method sectionsAlternate Setup Method 2. Password Contraseñasections 1. User ID Identificación de usuarioCómo configurar su tipo de conexión si es un usuario de BigPond/OptusNet de Telstra Alternate Setup Methodsections Alternate Setup Method sectionsCómo copiar su dirección MAC Cómo ingresar una dirección MAC específicasections Con su navegador de Internet usted puede tener acceso a la interfaz avanzada de usuario basada en Internet del enrutador. En su navegador, ingrese “192.168.2.1” no escriba nada más como “http//” o “www” y luego oprima la tecla IntroUsing the Web-Based Advanced User Interface Cambio de las configuraciones LANPara ver las configuraciones LAN sectionsUsing the Web-Based Advanced User Interface sections1. IP Address Dirección IP 2. Subnet Mask Máscara de subredUsing the Web-Based Advanced User Interface Ajuste de las configuraciones de la red inalámbricaCómo ver la página de la lista de clientes DHCP sectionssections Using the Web-Based Advanced User InterfaceCómo cambiar el nombre de la red inalámbrica SSID Using the Web-Based Advanced User Interface sectionsFunción de difusión del SSID Cómo usar el conmutador de modalidad inalámbricaUsing the Web-Based Advanced User Interface sectionsModalidad 11b+11g Modalidad 11g-Only Únicamente 802.11 gsections Using the Web-Based Advanced User InterfaceCómo cambiar el canal inalámbrico sections Using the Web-Based Advanced User InterfaceConmutador de modalidad protegida Using the Web-Based Advanced User Interface sectionsPrivacidad equivalente a la cableada WEP WEP de 64 bitsUsing the Web-Based Advanced User Interface Wi-Fi Protected Access WPAsections Claves de EncriptaciónUsing the Web-Based Advanced User Interface sectionsPara compartir las mismas claves de red Cómo utilizar una clave hexadecimalConfiguración WEP Encriptación WEP de 64 bits Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface sectionsEncriptación WEP de 128 bits C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = Clave WEP de 128 bitsUsing the Web-Based Advanced User Interface Cómo cambiar las configuraciones de seguridad inalámbricaUso de la Wi-Fi Protected Setup WPS sectionsConfiguración WPA Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Cómo configurar WPA/WPA2sections Acceso para huésped opcionalCómo configurar la WPA para tarjetas inalámbricas de computadora de escritorio y de laptop que NO son fabricadas por Belkin Using the Web-Based Advanced User Interfacesections sections Using the Web-Based Advanced User Interface8. Pulse en “OK” Aceptar para aplicar los valores Cómo usar la modalidad de punto de acceso Using the Web-Based Advanced User Interfacesections Cómo configurar el firewall Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Cómo configurar las propiedades de reenvío internoCómo introducir las configuraciones en el servidor virtual sectionsCómo configurar filtros IP de cliente Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Para configurar el Filtrado de direcciones MACsections 7 8 9Cómo habilitar la zona desmilitarizada DMZ Using the Web-Based Advanced User Interfacesections Uso de DNS dinámico Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Ficha Utilities Utilidadessections Bloqueo de WAN pingUsing the Web-Based Advanced User Interface Cómo restablecer las configuraciones de fábricaCómo reiniciar el enrutador sectionsPara salvar una configuración existente Using the Web-Based Advanced User Interfacesections Para restablecer una configuración previa Using the Web-Based Advanced User Interfacesections Cómo actualizar el firmware Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface sectionsPara buscar por una nueva versión de firmware Cómo actualizar el firmware de su enrutadorUsing the Web-Based Advanced User Interface Cambio de configuraciones del sistemaTable of Contents Wireless G RouterCómo cambiar la contraseña del administrador Using the Web-Based Advanced User Interfacesections Using the Web-Based Advanced User Interface Cómo configurar la hora y la zona horariaCómo habilitar la administración remota sectionsUsing the Web-Based Advanced User Interface sectionsActivación/Desactivación del UPnP Cómo habilitar/deshabilitar la actualización automática del firmwaresections 5. Si Use the following IP address Utilizar la siguiente dirección IPCómo configurar manualmente los adaptadores de red en Windows 98SE o Me Manually Configuring Network Settingssections Cómo configurar manualmente los adaptadores de la red en Mac OS hasta Manually Configuring Network Settingssections Cómo configurar manualmente los adaptadores de la red en Mac OS Manually Configuring Network Settingssections sections Manually Configuring Network Settings5. Si Manually Manualmente esta seleccionado sections Internet Explorer 4.0 ó superiorsections Recommended Web Browser SettingsNetscape Navigator 4.0 o superior sections ProblemaSolución Troubleshooting Problemasections El Asistente de instalación no puede encontrar mi enrutadorTroubleshooting ProblemaProblema sectionsTroubleshooting ProblemaProblema sectionsTroubleshooting Problemasections SoluciónTroubleshooting ProblemaProblema sectionsTroubleshooting Problemasections SoluciónTroubleshooting Problemasections ¿Cómo extiendo el rango de mi red inalámbrica?Troubleshooting Problemasections SoluciónTroubleshooting Problemasections SoluciónTroubleshooting ProblemaProblema sectionsTroubleshooting Problemasections SoluciónTroubleshooting Problemasections SoluciónTroubleshooting Problema3. Bajo la ficha Wireless Networks Redes inalámbricas, pulse sectionssections TroubleshootingTabla de comparación de tecnologías inalámbricas Troubleshooting Table of ContentsWireless G Router sectionssections Declaración de la FCCF5D7234-4 Precaución Exposición a la radiación de la radiofrecuenciaInformation sectionsModificaciones Canadá- Industry Canada IC¿Qué haremos para corregir problemas? Garantía del producto Informationsections Qué cubre esta garantíasections InformationCómo se relaciona la ley estatal a la garantía Belkin Tech Support