Blackberry 9370 Troubleshooting Top, Add or delete a contact alert, Cant make or receive calls

User Guide Quick Help

To make a call using speed dial, from the Phone application, the home screen, a message, or a message list, press and hold the key that you assigned to the contact.

Add or delete a contact alert

You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts. When you receive a call or message from the contact, your BlackBerry smartphone uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile. If you do not want to be notified with the assigned ring tone or alert, you can select the All Alerts Off profile.

1.On the home screen, click your Sound and Alert Profiles icon.

2.Click Change Sounds and Alerts > Sounds for Contacts > Add Contact Alert.

3.In the Name field, type the name of the contact alert.

4.In the Contacts field, type the name of the contact.

5.Click a contact.

6.Change the ring tone and alert information for calls and messages.

7.Press the key > Save.

To delete a contact alert, highlight the contact alert that you want to delete. Press the key > Delete.

Add a contact picture for caller ID

1.On the Home screen, click the Contacts icon.

2.Highlight a contact.

3.Press the key > Edit.

4.Press the key > Add Picture.

5.Find, highlight, and click a picture.

6.If necessary, move the crop box to the portion of the picture that you want to use.

7.Press the key > Crop & Save.

8.Press the key > Save.

Related information

My contact pictures keep changing, 189

Troubleshooting: Top 10

Save time and maximize your efficiency with these quick tips.

I can't make or receive calls

Try the following actions:

•Verify that your BlackBerry® smartphone is connected to the wireless network.

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