Blackberry 9350, 9360, 9370 manual My list of paired Bluetooth devices doesnt appear

User Guide Bluetooth technology

•Verify that your BlackBerry smartphone is compatible with the Bluetooth enabled device. For more information, see the documentation that came with the Bluetooth enabled device.

•If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device.

•If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than your smartphone discovering the car kit. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Click Add New Device. Click Listen. Bluetooth enabled devices can detect your smartphone for 2 minutes.

•Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and

Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the > Devices Properties. Clear

the Encryption checkbox. Press the key > Save.

Related information

Make your smartphone discoverable, 250

My list of paired Bluetooth devices doesn't appear

Try the following actions:

•Verify that Bluetooth technology is turned on.

•Verify that you added Bluetooth enabled devices to the paired Bluetooth enabled devices list.

Related information

Turn on or turn off Bluetooth technology, 247

Pair with a Bluetooth enabled device, 247

I can't type a passkey on a Bluetooth enabled device

If you can't type a passkey on a Bluetooth enabled device, the passkey might already be defined. On your BlackBerry smartphone, in the Enter passkey for <device name> field, try typing 0000.

I lose my connection with a Bluetooth enabled car kit

Try the following actions:

•Verify that your car kit is using the latest software version available. For more information about your Bluetooth enabled car kit's software version, see the documentation that came with your car kit.

•Move your BlackBerry smartphone to another location in your vehicle or turn your smartphone to face another direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection.

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