Select the Wireless Synchronization checkbox, 173 | Blackberry 9350

User Guide

Calendar

About synchronization conflicts

A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer.

If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your smartphone when a data synchronization conflict occurs.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

Related information

Some characters in calendar entries don't appear correctly after synchronization, 180

Synchronize organizer data over the wireless network, 173

Synchronize organizer data over the wireless network

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

1.In the Contacts application, Calendar application, Tasks application, or MemoPad, press the key > Options.

2.If necessary, click a calendar or contact list.

3.Select the Wireless Synchronization checkbox.

4.Press the key > Save.

If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software.

Related information

Some characters in calendar entries don't appear correctly after synchronization, 180

About synchronization conflicts, 82

173

Image 175

Blackberry 9350 Synchronize organizer data over the wireless network, Select the Wireless Synchronization checkbox, 173

Contents

BlackBerry Curve Series SWD-1735726-0618023538-001 Contents 123 199 262 321 Getting started Your smartphone Quick HelpYour BlackBerry smartphone at a glance New in BlackBerry About the BlackBerry ID Important keys Visit the Setup application Flashing LED color Description Flashing LEDKeys on the right side of your smartphone Right convenience key Application icons Icons Personal organizer Instant messagingApplications Media Sounds and alerts BlackBerry Device Software updateFiles Social networking and mobile purchasing Message inbox icons Home screen icons Typing icons Battery power level iconsPhone icons Missed call Received call Placed call Voice mail message Calendar iconsCamera icons Video camera Add a shortcut to your home screen or Favorites panel Your Home screenShow or hide a home screen panel Change themes Change where apps that you download appearShow, hide, or find an application icon Move an application icon Click Display Message on Lock Screen Feature availabilityChange what happens when you type on the Home screen Add a message that appears when your smartphone is locked Security Security Status Information View IT Policy About downloading apps with the BlackBerry App World How to TopSet up an email address Find more information Copy contacts from your SIM card to your contact list About using your smartphone as a tethered modemPress the key Copy All To Contacts Press the key Compose Text Message Send a text messageView a location on a map Lock or unlock your smartphone Tips Finding apps Turn on or turn off airplane modeTips Top Turn off word substitution Key Mark Prior Tips Managing indicatorsTips Updating your software Key Mark Read Tips Doing things quickly Switch to the Favorites, Media, Downloads, and FrequentKey Mark as Favorite Click Change Sounds and Alerts Tips Extending battery lifeDevice Auto On/Off Display Screen Display Storage section, change the Store Pictures or Store Videos Tips Keeping your information safeMemory Use Image Size or Video Format field Security Encryption Security PasswordClick Device Switch Save Data Phone shortcuts Delete key Typing shortcutsMedia shortcuts Press the Left Shift key or Right Shift key Camera and video camera Personalize TopPlay the previous audio file Pictures Add or change your signature Change your ring tone, notifiers, reminders, or alertsUse a picture as your smartphone wallpaper Add, rename, or delete a folder on the home screen Assign an application to a convenience key Set up speed dial for a contactChange the language Change the display font Cant make or receive calls Troubleshooting TopAdd or delete a contact alert Add a contact picture for caller ID Im not receiving messages Cant send messages Forget my smartphone password Screen turns off Email messages arent reconciling over the wireless networkOrganizer data isnt synchronizing over the wireless network Cant pair with a Bluetooth enabled device Media player screen closes Tips and shortcuts Switch to the Favorites , Media , Downloads , and FrequentTips Doing things quickly Tips Extending battery life Key Show All Icons . To Tips Finding appsField Tips Updating your software Options icon. Click Device Software UpdatesThat you can download over the network Tips Keeping your information safe Tips Managing indicatorsIt from the Messages icon, click the icon Phone shortcuts Move around your message inbox Message shortcutsA message Your message inbox A spreadsheet File and attachment shortcutsA presentation Typing shortcuts Media shortcuts On a webpage Browser shortcutsMove around a webpage Search shortcuts Calendar shortcuts Map shortcuts Troubleshooting ShortcutsCant use a shortcut Phone basics How to PhonePhone Phone at a glance Phone icons Press the key To end a call, press the key Make a callAnswer or end a call Answer a second call Turn on the speakerphone Change your ring tone, notifiers, reminders, or alertsMute a call Place a call on hold About emergency calls and Emergency Callback Mode Dial using numbers or lettersSwitch applications during a call About using a headset Volume Call waiting, call forwarding, and call blocking Speed dial Block or stop blocking calls Forward or stop forwarding callsAdd, change, or delete a call forwarding number About call blocking Turn on fixed dialing Change the call blocking passwordFixed dialing and smart dialing About fixed dialing About smart dialing Add, change, or delete a contact in your fixed dialing list Call logs Conference calls View or hide call logs in the Messages application Send a call logDelete call logs Add, change, or delete call log notes About multiple phone numbers Switch the active phone numberMultiple phone numbers Phone options Change how you answer or end calls with the holster Hide or display your phone number when you make callsSort phone numbers or contacts on the phone screen Turn off the prompt that appears before you delete items Change how you answer calls with a headset Reset a call timerAbout hearing aid mode Turn on hearing aid mode Voice mail Some features arent available on my smartphone Troubleshooting Phone Cant block calls Cant check my voice mail My headset makes calls instead of my smartphone Click Device Advanced System Settings SIM CardCant change the number of times that my smartphone rings My phone number appears as Unknown in the Phone application How to Voice commands Voice commands Turn off choice lists for voice commands Change the language for voice commands Cant make calls using a voice command Troubleshooting Voice commands Messages How to MessagesMessages at a glance Send an email Check spelling Resend a message Blind carbon copy a contact Save a draft of a messageDelete a message Attach a contact card to a message View saved messages Reply to or forward an email or PIN messageView an address instead of a display name Save a message Clear the Confirm Delete check box Press the key Save Hide the new or unread message indicatorSet how long your smartphone stores messages Click a folder Composing and sending email Send an email How to EmailAttach a file to an email Email filters About email filters Delete the disclaimer from an emailDelete the original text from a reply message Stop a message from sending Press the key Filter by Sender or Subject Create an email filter based on a contact or subjectOptions for email filters Press the key Options Email Filters Change, prioritize, or delete an email filter Turn on an email filter Press the key Options Email Reconciliation Synchronize email over the wireless networkChange the Delete On field to Mailbox & Handheld Manage email reconciliation conflicts About synchronization conflictsStop forwarding email to your smartphone Organizing your email inbox About flags Viewing and replying to email About email account iconsPreview more of grouped email messages View email in plain text format Change how a message inbox displays messages Add, change, or remove a flagChange how you group email messages Hide messages from the Messages application File an email Mark a message as read or unreadAdd, move, rename, or delete an email folder Select the Hide Filed Messages check box Press the key Save Hide filed email from the message inbox Receive only the first section of long email messages Email options Add or change your signatureClear the Save Copy In Sent Folder checkbox Select the Use Out Of Office Reply check box Set an out-of-office replyChange options for your personal email account Turn on or turn off read receipts Clear the Download Images Automatically checkbox Stop loading pictures in Html email messagesStop displaying recent contacts in email address fields Google Mail About Google Mail on your smartphone Create or delete a Google Mail label Add or remove a Google Mail starApply or remove a Google Mail label View Google Mail messages with a specific label Cant send messages Troubleshooting EmailMove archived Google Mail messages to your message inbox Report spam sent to your Google Mail account Im not receiving messages Email messages arent reconciling over the wireless networkSome messages no longer appear on my smartphone Number of new or unread messages is different than I expect Html email messages dont appear correctlySome email folders appear dimmed Email filters arent working correctly About text messages How to Text messagesSome features arent available on my smartphone Text messages Composing and sending text messages Send a text message Picture Video Location Audio Voice Note Contact Appointment Set the importance level for text messages that you sendClick a file Change how your text messages look Set whether pressing the Enter key sends text messagesAdd an appointment to your calendar from a text message Show names in the history of text messages Save a media file from a text message Delete the history from a text messageSave a contact card from a message Block text messages Set a wireless network type for sending text messagesTurn off Word Substitution for text messages Stop receiving messages from a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingCell broadcasting About cell broadcasting Turn on cell broadcasting Cant send text messages Troubleshooting Text messagesPersonalize Text messages Rename a cell broadcast channel PIN messages How to PIN messages Create a link for a PIN Troubleshooting PIN messages103 104 Open and save an attachment How to AttachmentsAttachments About files and attachments Open a link in a file or an attachment Click Save or Cancel Related informationSave a file or an attachment Send a file Attach a contact card to a message Set font options for a file or an attachmentView properties for a file Contact cards About contact cards Block incoming messages Troubleshooting AttachmentsSkipped content bar appears in a document Security options for messages Click Security Firewall Reset a blocked message counterPress the Reset Count or Reset All Counts Add a contact to your allowed sender list Sign or encrypt a message MIME-protected messagesEncrypt a message with a passphrase Add a certificate from a message Attachment indicators in S/MIME-protected messagesAttach a certificate to a message Download the certificate used to sign or encrypt a message View encryption information for a weakly encrypted message Encryption status indicatorsIndicator Description View the certificate used to sign or encrypt a message Message is strongly encrypted Message is weakly encrypted Check the status of a certificate or certificate chainClick Security S/MIME About message classifications Change the default signing and encryption optionChange the default message classification Click Device Advanced System Settings Default Services Click Security S/MIME Change the Message Viewer Icons field Change the size of S/MIME indicators in messages About IBM Lotus Notes native encrypted messages Encrypt a message using IBM Lotus Notes native encryptionIBM Lotus Notes native encrypted messages Cant open an attachment in an encrypted message Select the Use Conventional Encryption checkbox PGP protected messagesEncrypt a PGP protected message with a passphrase Attach a PGP key to a message Add a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Digital signature indicators for PGP protected messages PGP protected message status Encryption status indicatorsView the PGP key used to sign or encrypt a message Click Security PGP Change the Default Key field Press the key Save Change the encryption algorithms for PGP protected messages Change the size of PGP indicators in messagesClick Security PGP Change the Message Viewer Icons field Cant open an attachment in an encrypted message 123 How to FilesFiles and attachments File basics Search for a file that is saved on your smartphone Managing files and attachments 126 Copy, move, rename, or delete a fileHide a file or folder View a hidden file or folder Move around a spreadsheet View the table of contents in a documentView the content of a cell View tracked changes in a document Move around pages in a multipage .tif file Switch presentation viewsSwitch slides Set display options for a spreadsheet Skipped content bar appears in a document Troubleshooting FilesQuestion mark appears on a slide Media How to MediaAdjust the volume Amplify the volume using the audio boost feature Copy, move, rename, or delete a file Improve sound quality for media filesTurn on or turn off audio and video shortcuts Sort media files About transferring and synchronizing media files Change the Close Media Player When Inactive fieldView properties for a file Turn on or turn off media card support Send a file Supported audio and video file formats and extensions Receive a media file using Bluetooth technologyFile extensions Video file formats Audio file formats Music How to MusicShuffle or repeat songs Rename or delete a playlist Create a standard or an automatic playlistAdd the song that is playing to a playlist Move or delete a song in a playlist Cant save media files Troubleshooting MusicCant open media files Cant use a shortcut Keep backlighting on when you play a videoVideos Display closed captions in videos Select the Display Closed Captions checkbox Troubleshooting Videos Video camera How to Video camera Change the video size and format Change the video camera scene modeRecord a video Turn on or turn off video lighting Reduce blurriness in the videos that you take Troubleshooting Video cameraFlash or video light dims or turns off Camera Press the Right Convenience key How to CameraCamera at a glance Camera icons Take a picture Geotag pictures that you take Change the flash setting for pictures that you takeChange the camera scene mode Change the size of pictures that you take Change the location for storing pictures that you take Change the Warn when pictures remaining drops to fieldReduce blurriness in the pictures that you take Change the review duration of the pictures that you take Some pictures that I take are blurry Troubleshooting Camera147 148 How to PicturesPictures Pictures at a glance Change your slide show options Zoom, pan, or rotate a pictureSave a picture from a text message or a webpage View pictures as a slide show Import pictures to the Pictures application View pictures in list view or thumbnail viewOrganize pictures by date or folder Create a picture folder Receive an error message after I rotate a picture Troubleshooting PicturesTry the following actions 151 Record a voice note Troubleshooting Voice notesMy smartphone isnt using the correct ring tone or wallpaper Voice notes Cant use a shortcut 154 Add or delete a custom profile How to Ring tones, sounds, and alertsRing tones, sounds, and alerts About ring tones, sounds, and alerts 156 Silence your smartphoneFlashing LED color Description Green This notification Click Accessibility Change alarm notification optionsTurn on or turn off event sounds Troubleshooting Ring tones, sounds, and alerts 159 How to BrowserBrowser Browser at a glance Zoom in to or out from a webpage Open, close, or switch between tabsBrowser basics Browsing webpages Visit a webpage or search the Internet Move back, move forward, or refresh a webpage Search for text in a message, in a file, or on a webpageView a list of web pages that you visited recently Turn on browser shortcuts Download a file from a webpage Return to the browser homeClose the browser Play a media file on a webpage Browser bookmarks Add, rename, or delete a bookmark folder for webpages Browser optionsSend a bookmark for a webpage Move a bookmark for a webpage Set the character encoding for all webpages Change your default search engineChange the font size for text on webpages Add a search engine from a website Click Clear Now Stop blocking pop-ups on webpagesDelete browsing information Turn off cookies in the browser About TLS Browser securityTurn off JavaScript support Turn on geolocation in the browser Weak Add a trusted content serverClick Security Advanced Security Settings TLS Manage browser security About browser push Browser pushBrowser push options RSS feeds Troubleshooting BrowserCant open a new tab No browser is available on my smartphone Cannot play a song or video on a web171 About backing up and restoring smartphone data How to CalendarCalendar Synchronizing calendar Select the Wireless Synchronization checkbox Synchronize organizer data over the wireless network173 Go to a specific date in the calendar Switch calendar viewsCalendar basics Manage data synchronization conflicts Meetings Set an alarm in the calendarSwitch calendars Delete an appointment, meeting, or alarm Change the list of participants for a meeting View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participants Calendar options Show tasks in the calendar Change the default calendarChange options for multiple calendars Change how long your smartphone stores calendar entries Example Conference call meetingsCreate a conference call meeting from your smartphone Create a conference call meeting from your computer Enter a conference call meeting Troubleshooting CalendarCant set some fields when scheduling appointments Cant schedule appointments that span multiple days 181 Cant enter a conference call with the Join Now option Contacts How to ContactsContact basics Search for a contact Change or delete a contactAdd a contact picture for caller ID About categories Change or delete a contact pictureCategorize a contact, task, or memo Create a category for contacts, tasks, or memos Synchronizing contacts 186 Change or delete a personal distribution list Personal distribution listsMultiple contact lists Create a personal distribution list Contact list options 189 Display a second time zone on the clock How to ClockClock Set the date and time Silence the alarm Turn on the alarmSet options for bedside clock mode Use the stopwatch Turn on bedside clock modeUse the timer Change timer notification options Time on my smartphone isnt correct Troubleshooting Clock193 Change or delete a task or memo Tasks and memosCreate a task or memo Send a task or memo Synchronizing tasks and memos Synchronize organizer data over the wireless networkHide completed tasks Show tasks in the calendar About synchronization conflicts About backing up and restoring smartphone data196 Manage data synchronization conflicts About categoriesCategorize a contact, task, or memo Create a category for contacts, tasks, or memos Turn off the prompt that appears before you delete items Typing basics How to TypingTyping Typing icons Type an accent or special character Type a symbolType text using SureType technology Type text using multi-tap Custom dictionary Typing input methods Word Substitution Clear the Spelling checkbox Press the key Save Spelling checkerCreate a word substitution entry Change or delete a word substitution entry Cant check spelling Troubleshooting TypingHave no Advanced Style Options User Guide Keyboard How to Keyboard Turn on or turn off trackpad sounds Troubleshooting KeyboardNo application opens when I press a Convenience key Set the trackpad sensitivity Add a display language How to LanguageLanguage About typing input languages Some characters dont appear correctly on my smartphone Troubleshooting LanguageCant find a display language on my smartphone Organizing applications on the Home screen How to Screen displayScreen display Set options for backlighting Add, rename, or delete a folder on the home screen Add a message that appears when your smartphone is locked211 About themes Turn on flashing LED notification for wireless coverageUse grayscale or reverse contrast for the screen display Themes My display changed Troubleshooting Screen display213 Turn on GPS technology How to GPS technologyGPS technology Turn off location aiding or location data Cant use GPS technology Troubleshooting GPS technologyPrevent others from tracking your location Get your GPS location Zoom in to or out from a map How to MapsMaps Pan a map Add a location to your list of favorites View an address on a map using a linkView a list of points of interest near a location View contact information for a point of interest Get directions Delete a location from your list of favoritesSend a location Copy a location Keep backlighting on when you track your movementClear a map Change the display language for maps Troubleshooting MapsChange the font settings for maps Change the units of measure for maps User Guide Create a BlackBerry ID How to ApplicationsApplications About multitasking Click Device Application Management Require your smartphone password before adding an appClose an app so that it is not running in the background View properties for an application View the size of an application database Troubleshooting ApplicationsError messages BlackBerry Device Software Delete an application Error 205 Security service error Error message and cause Possible solution Error 576 IT policy issue Contact your administrator Error 545 Incompatible file systemSoftware, contact your wireless service provider Password attempts 227 Click Install update Related information About updating the BlackBerry Device Software How to BlackBerry Device SoftwareUpdate the BlackBerry Device Software from a website BlackBerry Device Software 229 Click Check for Updates Press the key Delete Downgrade Data Related information Hide or show an optional BlackBerry Device Software updateClick Device Software Updates Press the key View Result Troubleshooting BlackBerry Device Software Turn on or turn off a network connection How to Mobile networkManage Connections Mobile network Click Services Status Turn on or turn off airplane modeCheck the status of network connections and services Switch wireless networks manually Click Networks and Connections Mobile Network Turn on or turn off data service or set roaming options Change the order of preferred networks Turn on flashing LED notification for wireless coverage Change the connection speed for the wireless networkWireless coverage indicators Your NFC connection is turned on Troubleshooting Mobile networkEnabled device Cant connect to the mobile network Possible solutions Wi-Fi technologyHow to Wi-Fi technology Error messages Data service unavailable Click Wi-Fi Network Connect to a Wi-Fi network239 Click Save and Connect Related information Connect to a Wi-Fi network using Wi-Fi Protected SetupConnect to a Wi-Fi network manually Click Wi-Fi Network Saved Wi-Fi Networks Turn on or turn off the prompt that appears for hotspots Options for saved Wi-Fi networksCommon options Option Description WPA/WPA2 Enterprise options WPA/WPA2 Personal options Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report Install a root certificate on your smartphoneUMA connection settings About using UMA with a Wi-Fi network Connection permissions for third-party applications About using Wi-Fi with VPN and software tokensPermission Description Cant connect to a Wi-Fi network Troubleshooting Wi-Fi technology 246 Turn on or turn off Bluetooth technology Bluetooth technologyHow to Bluetooth technology About Bluetooth Highlight a Bluetooth enabled car kit 248 Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Networks and Connections Bluetooth Connections Press the key Send Contact Card Send Using Bluetooth Send and receive a contact card using Bluetooth technologyPress the key Transfer Contacts Bluetooth profiles Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Bluetooth technology options Turn off a Bluetooth profile Restrict outgoing calls Change the pairing name for your BlackBerry smartphoneTurn off Bluetooth connection notification Turn off the prompt that appears when connecting or pairing Clear the Connect on Power Up checkbox Troubleshooting Bluetooth technologyTry the following actions 253 Cant type a passkey on a Bluetooth enabled device My list of paired Bluetooth devices doesnt appearLose my connection with a Bluetooth enabled car kit 255 Cant share contacts with a paired Bluetooth enabled device About NFC technology How to NFC technologyConnect to or disconnect from a smart accessory NFC technology Create a smart tag Smart tagsAbout smart tags View, save, or delete a smart tag Click Networks and Connections Near Field Communication Play a sound alert when NFC technology makes a connectionNFC technology options Share a smart tag 259 Troubleshooting NFC technologyNFC doesnt appear on the Manage Connections screen My smartphone doesnt respond to NFC technology Click Device Smart Accessories Smart accessoriesAbout the Smart Accessories application Set up a new dock Highlight a dock profile Press the key Delete 261 Delete a saved dock profile How to Power and battery Power and battery Device Auto On/Off Supported media cards How to Storage space and media cardsStorage space and media cards About media cards View the amount of storage space used by media files Restore smartphone data from your media cardClick Device Storage Related information About compression Format your media card or built-in media storageAbout file encryption 267 Tips Storage space and media cardsTurn on encryption Click Security Encryption Video Camera icon. Press Key Options. Troubleshooting Storage space and media cardsMy smartphone doesnt recognize my media card Application storage on my smartphone is low 269 Search How to Search Message search criteria Search for messagesField Description View, change, or delete a saved search Do more with your message search results 273 Troubleshooting SearchDont get any voice enabled search results Search for a contact Copy a contact from your contact list to your SIM card How to SIM cardSIM card Add a contact to your SIM card Store text messages on your SIM card Change or delete SIM card contacts Change the SIM card PIN code Change the display name for a phone numberAbout SIM card security Protect your SIM card with a PIN code Security How to SecurityAbout the smartphone password Set a smartphone password Lock or unlock your smartphone Change the smartphone passwordLock your smartphone when you insert it in the holster Set a limit for smartphone password attempts Set a limit for password attempts in the Password Keeper Password KeeperAbout the Password Keeper Change the Password Keeper password Generate a random password Copy a passwordPrevent password copying Hide or show passwords in the Password Keeper Turn on encryption EncryptionAbout encrypting data on your smartphone About file encryption Click Security Security Status Information Set encryption strengthAbout encryption keys Generate an encryption key Click Security Advanced Security Settings Memory Cleaning Memory cleaningAbout memory cleaning Turn on memory cleaning About certificate enrollment Create a shortcut for the memory cleaning applicationCertificates About certificates Import certificates or PGP keys from a media card Download a certificate from a certification authorityView properties for a certificate Property Description Certificate properties View the certificate chain for a certificate View one type of certificate or PGP keySend a certificate Delete a certificate Press the key Fetch Status or Fetch Chain Status Change the trust status of a certificate Certificate revocation reasons Revoke a certificateReason Description Press the key Associate Addresses Add an email address to a certificate290 Download a personal PGP key from the PGP Universal Server Download an updated PGP key from an LDAP-enabled serverPGP keys About PGP keys PGP key properties View details for a PGP key Clear the PGP data cache PGP key status PGP key status indicatorsSend a PGP key Delete a PGP key PGP key revocation reasons Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP key PGP key options Change the display name for a PGP key Certificate serversAdd a certificate server Send connection information for a certificate server Connection options for LDAP-enabled serversChange connection information for a certificate server Connection options for Ocsp and CRL servers About the key store Change the key store passwordKey store Delete a certificate server Turn off automatic backup and restore of key store data Change when your smartphone deletes the key store passwordChange the refresh rate for certificate revocation lists Smart cards About using a smart card with your smartphoneTurn on two-factor authentication Click Security Advanced Security Settings Key Stores Select the Lock On Card Removal checkbox About smart password entryTurn off smart password entry Import a certificate from a smart card Turn off notification for smart card connections Switch smart password filtersPrerequisites Using authentication certificates Use a certificate to authenticate your smart card Log in to a VPN VPN settingsStore the passphrase for your smart card on your smartphone About VPN profiles Change the software token for a VPN profile Change the user name and password for a VPN profileVerify security software manually About software tokens 304 Reset connection permissions for third-party applicationsThird-party application control Set permissions for a third-party application Press the key Edit Permissions Prompt Exceptions Turn on safe modeClick Device Advanced System Settings TCP IP Turn off a prompt for a third-party application connection Interaction permissions for third-party applications Data permissions for third-party applications Cant unlock my smartphone using my smart card Troubleshooting SecurityCant download a certificate Cant download a PGP key from an LDAP-enabled server View, submit, or delete a diagnostic report Service books and diagnostic reportsAccept, delete, or restore a service book Run a diagnostic report Cant run or submit a diagnostic report Set a default recipient for diagnostic reportsTo delete all diagnostic reports, click Delete All 312 How to SynchronizationSynchronize email over the wireless network Synchronization 313 Manage email reconciliation conflicts Try the following actions 314 Troubleshooting Synchronization 315 Contact list field data isnt appearing on my computer Audio and phone accessibility options Accessibility optionsHow to Accessibility Screen accessibility options Change the Mode Enabled field to Telecoil 317 Hearing aid modeAdd or delete a contact alert 318 Voice dialing Perform an action using a voice commandRelated information About hearing aid mode TTY support Available voice commands Typing accessibility optionsClick Typing and Input Word Substitution Change your typing style Use the calculator CalculatorConvert a measurement CRL server GlossaryBlackBerry MDS Certificate IT policy DSML-enabled server Personal PGP key LDAP-enabled serverMass storage mode Personal certificate Root certificate Public key Triple DES 327 Legal notice 328 User Guide User Guide User Guide