User Guide

Messages

To set an outline color for email that is sent to your BlackBerry smartphone through a BlackBerry Enterprise Server, change the Enterprise Messages field.

To set an outline color for your other messages, change the Other Messages field.

4.Press the key > Save.

Note: PIN messages might use the outline color that you have set for your work email. For more information, contact your administrator.

Mark a message as read or unread

On the Home screen, click the Messages icon.

To mark a message as read or unread, highlight the message. Press the key > Mark Read or Mark Unread.

To mark all messages that are prior to a specific date as read, highlight a date field. Press the key > Mark Prior Read.

Storing and filing email

About synchronization of email folders

You can add, change, or delete email folders in the email application on your computer or in the Messages application on your BlackBerry smartphone.

If wireless email reconciliation is turned on and your email account uses a BlackBerry Enterprise Server that supports this feature, changes that you make to email folders are synchronized over the wireless network.

Related information

Synchronize email over the wireless network, 81

File an email

To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

1.On the Home screen, click the Messages icon.

2.Highlight an email.

3.Press the key > File.

4.Highlight a folder.

5.Press the key > File.

Related information

Synchronize email over the wireless network, 81

Add, move, rename, or delete an email folder

To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

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Blackberry 9360, 9350, 9370 Mark a message as read or unread, File an email, Add, move, rename, or delete an email folder