User Guide

Security

Encryption

About encrypting data on your smartphone

When encryption for data on your BlackBerry smartphone is turned on, your smartphone uses a private key to encrypt data as it is stored on your smartphone, including data that your smartphone receives when it's locked. Your smartphone decrypts data as you access it.

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your smartphone is locked, the caller name doesn't appear on the screen.

If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of your smart card certificates to provide two-factor encryption. In order to access the encrypted content, you must provide your smartphone password and also connect your smartphone to your smart card reader.

When you lock your smartphone, an open lock indicator appears at the top of the screen to indicate that your smartphone is in the process of securing your data, which includes deleting a copy of the private key from the temporary smartphone memory. A lock indicator appears at the top of the screen when your smartphone has deleted the key.

About file encryption

File encryption is designed to protect files that you store on your BlackBerry smartphone and on a media card that can be inserted in your smartphone. You can encrypt the files on your smartphone and on your media card using an encryption key that your smartphone generates, your smartphone password, or both.

If you encrypt the files using an encryption key that your smartphone generates, you can only access the files on your media card when the media card is inserted in your smartphone. If you encrypt the files using your smartphone password, you can access the files on your media card in any smartphone that you insert your media card into, as long as you know the password for the smartphone.

Turn on encryption

To encrypt data on your BlackBerry smartphone, you must set a password for your smartphone.

Depending on the amount of storage space available, you might not be able to encrypt files on your smartphone or on your media card.

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your smartphone is locked, the encrypted contact information doesn't appear on the screen.

1.On the home screen or in a folder, click the Options icon.

2.Click Security > Encryption.

3.To encrypt data and files on your smartphone, in the Device Memory section, select the Encrypt checkbox.

4.To encrypt files that are stored on a media card, in the Media Card section, select the Encrypt checkbox and do one of the following:

To encrypt files using an encryption key that your smartphone generates, change the Mode field to Device Key.

To encrypt files using your smartphone password, change the Mode field to Device Password.

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Blackberry 9350, 9360, 9370 Encryption, About encrypting data on your smartphone, About file encryption, Turn on encryption