User Guide

Security

About direct Internet connections for third-party applications

Some third-party applications that you add to your BlackBerry® smartphone might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.

Set up a direct Internet connection for a third-party application

To get the user name and password for the APN, contact your wireless service provider.

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Advanced System Settings > TCP IP.

3.Type the APN information.

4.Press the key > Save.

Turn on safe mode

When you start your BlackBerry smartphone, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications.

1.Remove and reinsert the battery.

2.When the red LED light goes out, press and hold the key as the smartphone is loading.

3.When the dialog appears, click OK.

When safe mode is on, a safe mode indicator appears at the top of the home screen.

To turn off safe mode, repeat step 1.

Turn off a prompt for a third-party application connection

1.On the Home screen or in a folder, click the Options icon.

2.Click Device > Application Management.

3.Highlight a third-party application.

4.Press the key > Edit Permissions > Prompt Exceptions.

To allow the application to connect to a specific location or resource without displaying a prompt, click Add Allow. Specify a protocol and, if necessary, the domain.

To prevent the application from connecting to a specific location or resource without displaying a prompt, click Add Deny. Specify a protocol and, if necessary, the domain.

5.Press the key > Save.

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Blackberry 9350, 9360, 9370 manual Turn on safe mode, Turn off a prompt for a third-party application connection