BlackBerry Curve Series
SWD-1735726-0618023538-001
Contents
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Quick Help
Getting started Your smartphone
Your BlackBerry smartphone at a glance New in BlackBerry
About the BlackBerry ID
Visit the Setup application
Important keys
Flashing LED
Keys on the right side of your smartphone
Right convenience key
Flashing LED color Description
Icons
Application icons
Instant messaging
Applications
Media
Personal organizer
BlackBerry Device Software update
Files
Social networking and mobile purchasing
Sounds and alerts
Home screen icons
Message inbox icons
Battery power level icons
Typing icons
Phone icons
Calendar icons
Camera icons
Video camera
Missed call Received call Placed call Voice mail message
Your Home screen
Add a shortcut to your home screen or Favorites panel
Show or hide a home screen panel
Change where apps that you download appear
Show, hide, or find an application icon
Move an application icon
Change themes
Feature availability
Change what happens when you type on the Home screen
Add a message that appears when your smartphone is locked
Click Display Message on Lock Screen
Security Security Status Information View IT Policy
How to Top
Set up an email address
Find more information
About downloading apps with the BlackBerry App World
About using your smartphone as a tethered modem
Copy contacts from your SIM card to your contact list
Press the key Copy All To Contacts
Send a text message
View a location on a map
Lock or unlock your smartphone
Press the key Compose Text Message
Turn on or turn off airplane mode
Tips Top
Turn off word substitution
Tips Finding apps
Tips Managing indicators
Tips Updating your software
Key Mark Read
Key Mark Prior
Switch to the Favorites, Media, Downloads, and Frequent
Tips Doing things quickly
Key Mark as Favorite
Tips Extending battery life
Device Auto On/Off
Display Screen Display
Click Change Sounds and Alerts
Tips Keeping your information safe
Memory Use
Image Size or Video Format field
Storage section, change the Store Pictures or Store Videos
Security Password
Click Device Switch Save Data
Phone shortcuts
Security Encryption
Typing shortcuts
Media shortcuts
Press the Left Shift key or Right Shift key
Delete key
Personalize Top
Play the previous audio file
Pictures
Camera and video camera
Change your ring tone, notifiers, reminders, or alerts
Use a picture as your smartphone wallpaper
Add, rename, or delete a folder on the home screen
Add or change your signature
Set up speed dial for a contact
Change the language
Change the display font
Assign an application to a convenience key
Troubleshooting Top
Add or delete a contact alert
Add a contact picture for caller ID
Cant make or receive calls
Im not receiving messages
Forget my smartphone password
Cant send messages
Email messages arent reconciling over the wireless network
Organizer data isnt synchronizing over the wireless network
Cant pair with a Bluetooth enabled device
Screen turns off
Media player screen closes
Switch to the Favorites , Media , Downloads , and Frequent
Tips and shortcuts
Tips Doing things quickly
Tips Extending battery life
Tips Finding apps
Key Show All Icons . To
Field
Options icon. Click Device Software Updates
Tips Updating your software
That you can download over the network
Tips Managing indicators
Tips Keeping your information safe
It from the Messages icon, click the icon
Phone shortcuts
Message shortcuts
A message
Your message inbox
Move around your message inbox
File and attachment shortcuts
A spreadsheet
A presentation
Typing shortcuts
Media shortcuts
Browser shortcuts
On a webpage
Move around a webpage
Calendar shortcuts
Search shortcuts
Troubleshooting Shortcuts
Map shortcuts
Cant use a shortcut
How to Phone
Phone
Phone at a glance Phone icons
Phone basics
Make a call
Answer or end a call
Answer a second call
Press the key To end a call, press the key
Change your ring tone, notifiers, reminders, or alerts
Mute a call
Place a call on hold
Turn on the speakerphone
Dial using numbers or letters
Switch applications during a call
About using a headset
About emergency calls and Emergency Callback Mode
Volume
Speed dial
Call waiting, call forwarding, and call blocking
Forward or stop forwarding calls
Add, change, or delete a call forwarding number
About call blocking
Block or stop blocking calls
Change the call blocking password
Fixed dialing and smart dialing
About fixed dialing
Turn on fixed dialing
Add, change, or delete a contact in your fixed dialing list
About smart dialing
Conference calls
Call logs
Send a call log
Delete call logs
Add, change, or delete call log notes
View or hide call logs in the Messages application
Switch the active phone number
Multiple phone numbers
Phone options
About multiple phone numbers
Hide or display your phone number when you make calls
Sort phone numbers or contacts on the phone screen
Turn off the prompt that appears before you delete items
Change how you answer or end calls with the holster
Reset a call timer
About hearing aid mode
Turn on hearing aid mode
Change how you answer calls with a headset
Voice mail
Troubleshooting Phone
Some features arent available on my smartphone
Cant check my voice mail
Cant block calls
Click Device Advanced System Settings SIM Card
Cant change the number of times that my smartphone rings
My phone number appears as Unknown in the Phone application
My headset makes calls instead of my smartphone
Voice commands
How to Voice commands
Change the language for voice commands
Turn off choice lists for voice commands
Troubleshooting Voice commands
Cant make calls using a voice command
How to Messages
Messages
Messages at a glance Send an email
Resend a message
Check spelling
Save a draft of a message
Delete a message
Attach a contact card to a message
Blind carbon copy a contact
Reply to or forward an email or PIN message
View an address instead of a display name
Save a message
View saved messages
Hide the new or unread message indicator
Set how long your smartphone stores messages
Click a folder
Clear the Confirm Delete check box Press the key Save
How to Email
Composing and sending email Send an email
Attach a file to an email
Delete the disclaimer from an email
Delete the original text from a reply message
Stop a message from sending
Email filters About email filters
Create an email filter based on a contact or subject
Options for email filters
Press the key Options Email Filters
Press the key Filter by Sender or Subject
Turn on an email filter
Change, prioritize, or delete an email filter
Synchronize email over the wireless network
Press the key Options Email Reconciliation
Change the Delete On field to Mailbox & Handheld
About synchronization conflicts
Manage email reconciliation conflicts
Stop forwarding email to your smartphone
Viewing and replying to email About email account icons
Preview more of grouped email messages
View email in plain text format
Organizing your email inbox About flags
Add, change, or remove a flag
Change how you group email messages
Hide messages from the Messages application
Change how a message inbox displays messages
Mark a message as read or unread
File an email
Add, move, rename, or delete an email folder
Hide filed email from the message inbox
Select the Hide Filed Messages check box Press the key Save
Email options Add or change your signature
Receive only the first section of long email messages
Clear the Save Copy In Sent Folder checkbox
Set an out-of-office reply
Change options for your personal email account
Turn on or turn off read receipts
Select the Use Out Of Office Reply check box
Stop loading pictures in Html email messages
Stop displaying recent contacts in email address fields
Google Mail About Google Mail on your smartphone
Clear the Download Images Automatically checkbox
Add or remove a Google Mail star
Apply or remove a Google Mail label
View Google Mail messages with a specific label
Create or delete a Google Mail label
Troubleshooting Email
Move archived Google Mail messages to your message inbox
Report spam sent to your Google Mail account
Cant send messages
Email messages arent reconciling over the wireless network
Im not receiving messages
Some messages no longer appear on my smartphone
Html email messages dont appear correctly
Some email folders appear dimmed
Email filters arent working correctly
Number of new or unread messages is different than I expect
How to Text messages
Some features arent available on my smartphone
Text messages
About text messages
Composing and sending text messages Send a text message
Set the importance level for text messages that you send
Picture Video Location Audio Voice Note Contact Appointment
Click a file
Set whether pressing the Enter key sends text messages
Add an appointment to your calendar from a text message
Show names in the history of text messages
Change how your text messages look
Delete the history from a text message
Save a media file from a text message
Save a contact card from a message
Set a wireless network type for sending text messages
Block text messages
Turn off Word Substitution for text messages
Click Device Advanced System Settings Cell Broadcasting
Cell broadcasting About cell broadcasting
Turn on cell broadcasting
Stop receiving messages from a cell broadcast channel
Troubleshooting Text messages
Personalize Text messages
Rename a cell broadcast channel
Cant send text messages
How to PIN messages
PIN messages
Troubleshooting PIN messages
Create a link for a PIN
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How to Attachments
Attachments
About files and attachments
Open and save an attachment
Click Save or Cancel Related information
Save a file or an attachment
Send a file
Open a link in a file or an attachment
Set font options for a file or an attachment
View properties for a file
Contact cards About contact cards
Attach a contact card to a message
Troubleshooting Attachments
Skipped content bar appears in a document
Security options for messages
Block incoming messages
Reset a blocked message counter
Press the Reset Count or Reset All Counts
Add a contact to your allowed sender list
Click Security Firewall
MIME-protected messages
Sign or encrypt a message
Encrypt a message with a passphrase
Attachment indicators in S/MIME-protected messages
Attach a certificate to a message
Download the certificate used to sign or encrypt a message
Add a certificate from a message
Encryption status indicators
Indicator Description
View the certificate used to sign or encrypt a message
View encryption information for a weakly encrypted message
Check the status of a certificate or certificate chain
Message is strongly encrypted Message is weakly encrypted
Click Security S/MIME
Change the default signing and encryption option
Change the default message classification
Click Device Advanced System Settings Default Services
About message classifications
Change the size of S/MIME indicators in messages
Click Security S/MIME Change the Message Viewer Icons field
Encrypt a message using IBM Lotus Notes native encryption
IBM Lotus Notes native encrypted messages
Cant open an attachment in an encrypted message
About IBM Lotus Notes native encrypted messages
PGP protected messages
Encrypt a PGP protected message with a passphrase
Attach a PGP key to a message
Select the Use Conventional Encryption checkbox
Attachment indicators in PGP protected messages
Download the PGP key used to sign or encrypt a message
Add a PGP key from a message
Add a PGP key from an attachment
PGP protected message status Encryption status indicators
Digital signature indicators for PGP protected messages
View the PGP key used to sign or encrypt a message
Change the Default Key field Press the key Save
Click Security PGP
Change the size of PGP indicators in messages
Change the encryption algorithms for PGP protected messages
Click Security PGP Change the Message Viewer Icons field
Cant open an attachment in an encrypted message
How to Files
Files and attachments
File basics
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Search for a file that is saved on your smartphone
Managing files and attachments
Copy, move, rename, or delete a file
Hide a file or folder
View a hidden file or folder
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View the table of contents in a document
View the content of a cell
View tracked changes in a document
Move around a spreadsheet
Switch presentation views
Switch slides
Set display options for a spreadsheet
Move around pages in a multipage .tif file
Troubleshooting Files
Skipped content bar appears in a document
Question mark appears on a slide
How to Media
Adjust the volume
Amplify the volume using the audio boost feature
Media
Improve sound quality for media files
Turn on or turn off audio and video shortcuts
Sort media files
Copy, move, rename, or delete a file
Change the Close Media Player When Inactive field
View properties for a file
Turn on or turn off media card support
About transferring and synchronizing media files
Send a file
Receive a media file using Bluetooth technology
Supported audio and video file formats and extensions
File extensions Video file formats Audio file formats
How to Music
Music
Shuffle or repeat songs
Create a standard or an automatic playlist
Add the song that is playing to a playlist
Move or delete a song in a playlist
Rename or delete a playlist
Troubleshooting Music
Cant save media files
Cant open media files
Keep backlighting on when you play a video
Videos
Display closed captions in videos
Cant use a shortcut
Troubleshooting Videos
Select the Display Closed Captions checkbox
How to Video camera
Video camera
Change the video camera scene mode
Record a video
Turn on or turn off video lighting
Change the video size and format
Troubleshooting Video camera
Reduce blurriness in the videos that you take
Flash or video light dims or turns off
Camera
How to Camera
Camera at a glance Camera icons
Take a picture
Press the Right Convenience key
Change the flash setting for pictures that you take
Change the camera scene mode
Change the size of pictures that you take
Geotag pictures that you take
Change the Warn when pictures remaining drops to field
Reduce blurriness in the pictures that you take
Change the review duration of the pictures that you take
Change the location for storing pictures that you take
Troubleshooting Camera
Some pictures that I take are blurry
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How to Pictures
Pictures
Pictures at a glance
148
Zoom, pan, or rotate a picture
Save a picture from a text message or a webpage
View pictures as a slide show
Change your slide show options
View pictures in list view or thumbnail view
Organize pictures by date or folder
Create a picture folder
Import pictures to the Pictures application
Troubleshooting Pictures
Receive an error message after I rotate a picture
Try the following actions 151
Troubleshooting Voice notes
My smartphone isnt using the correct ring tone or wallpaper
Voice notes
Record a voice note
Cant use a shortcut
154
How to Ring tones, sounds, and alerts
Ring tones, sounds, and alerts
About ring tones, sounds, and alerts
Add or delete a custom profile
Silence your smartphone
Flashing LED color Description Green
This notification
156
Change alarm notification options
Click Accessibility
Turn on or turn off event sounds
Troubleshooting Ring tones, sounds, and alerts
How to Browser
Browser
Browser at a glance
159
Open, close, or switch between tabs
Browser basics
Browsing webpages Visit a webpage or search the Internet
Zoom in to or out from a webpage
Search for text in a message, in a file, or on a webpage
View a list of web pages that you visited recently
Turn on browser shortcuts
Move back, move forward, or refresh a webpage
Return to the browser home
Close the browser
Play a media file on a webpage
Download a file from a webpage
Browser bookmarks
Browser options
Send a bookmark for a webpage
Move a bookmark for a webpage
Add, rename, or delete a bookmark folder for webpages
Change your default search engine
Change the font size for text on webpages
Add a search engine from a website
Set the character encoding for all webpages
Stop blocking pop-ups on webpages
Delete browsing information
Turn off cookies in the browser
Click Clear Now
Browser security
Turn off JavaScript support
Turn on geolocation in the browser
About TLS
Add a trusted content server
Click Security Advanced Security Settings TLS
Manage browser security
Weak
Browser push
About browser push
Browser push options
Troubleshooting Browser
RSS feeds
Cant open a new tab
Cannot play a song or video on a web
No browser is available on my smartphone
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How to Calendar
Calendar
Synchronizing calendar
About backing up and restoring smartphone data
Synchronize organizer data over the wireless network
Select the Wireless Synchronization checkbox
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Switch calendar views
Calendar basics
Manage data synchronization conflicts
Go to a specific date in the calendar
Set an alarm in the calendar
Switch calendars
Delete an appointment, meeting, or alarm
Meetings
View your calendar when responding to a meeting
Respond to a meeting invitation
Check availability of meeting participants
Change the list of participants for a meeting
Calendar options
Change the default calendar
Change options for multiple calendars
Change how long your smartphone stores calendar entries
Show tasks in the calendar
Conference call meetings
Create a conference call meeting from your smartphone
Create a conference call meeting from your computer
Example
Troubleshooting Calendar
Cant set some fields when scheduling appointments
Cant schedule appointments that span multiple days
Enter a conference call meeting
Cant enter a conference call with the Join Now option
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How to Contacts
Contacts
Contact basics
Change or delete a contact
Search for a contact
Add a contact picture for caller ID
Change or delete a contact picture
About categories
Categorize a contact, task, or memo
Synchronizing contacts
Create a category for contacts, tasks, or memos
186
Personal distribution lists
Multiple contact lists
Create a personal distribution list
Change or delete a personal distribution list
Contact list options
189
How to Clock
Clock
Set the date and time
Display a second time zone on the clock
Turn on the alarm
Silence the alarm
Set options for bedside clock mode
Turn on bedside clock mode
Use the timer
Change timer notification options
Use the stopwatch
Troubleshooting Clock
Time on my smartphone isnt correct
193
Tasks and memos
Create a task or memo
Send a task or memo
Change or delete a task or memo
Synchronize organizer data over the wireless network
Hide completed tasks
Show tasks in the calendar
Synchronizing tasks and memos
About backing up and restoring smartphone data
About synchronization conflicts
196
About categories
Categorize a contact, task, or memo
Create a category for contacts, tasks, or memos
Manage data synchronization conflicts
Turn off the prompt that appears before you delete items
How to Typing
Typing
Typing icons
Typing basics
Type a symbol
Type text using SureType technology
Type text using multi-tap
Type an accent or special character
Typing input methods
Custom dictionary
Word Substitution
Spelling checker
Create a word substitution entry
Change or delete a word substitution entry
Clear the Spelling checkbox Press the key Save
Troubleshooting Typing
Cant check spelling
Have no Advanced Style Options
User Guide
How to Keyboard
Keyboard
Troubleshooting Keyboard
No application opens when I press a Convenience key
Set the trackpad sensitivity
Turn on or turn off trackpad sounds
How to Language
Language
About typing input languages
Add a display language
Troubleshooting Language
Some characters dont appear correctly on my smartphone
Cant find a display language on my smartphone
How to Screen display
Screen display
Set options for backlighting
Organizing applications on the Home screen
Add a message that appears when your smartphone is locked
Add, rename, or delete a folder on the home screen
211
Turn on flashing LED notification for wireless coverage
Use grayscale or reverse contrast for the screen display
Themes
About themes
Troubleshooting Screen display
My display changed
213
How to GPS technology
GPS technology
Turn off location aiding or location data
Turn on GPS technology
Troubleshooting GPS technology
Prevent others from tracking your location
Get your GPS location
Cant use GPS technology
How to Maps
Maps
Pan a map
Zoom in to or out from a map
View an address on a map using a link
View a list of points of interest near a location
View contact information for a point of interest
Add a location to your list of favorites
Delete a location from your list of favorites
Get directions
Send a location
Keep backlighting on when you track your movement
Copy a location
Clear a map
Troubleshooting Maps
Change the font settings for maps
Change the units of measure for maps
Change the display language for maps
User Guide
How to Applications
Applications
About multitasking
Create a BlackBerry ID
Require your smartphone password before adding an app
Close an app so that it is not running in the background
View properties for an application
Click Device Application Management
Troubleshooting Applications
Error messages BlackBerry Device Software
Delete an application
View the size of an application database
Error message and cause Possible solution
Error 205 Security service error
Error 545 Incompatible file system
Software, contact your wireless service provider
Password attempts
Error 576 IT policy issue Contact your administrator
Click Install update Related information
227
How to BlackBerry Device Software
Update the BlackBerry Device Software from a website
BlackBerry Device Software
About updating the BlackBerry Device Software
Click Check for Updates
229
Hide or show an optional BlackBerry Device Software update
Click Device Software Updates
Press the key View Result
Press the key Delete Downgrade Data Related information
Troubleshooting BlackBerry Device Software
How to Mobile network
Manage Connections
Mobile network
Turn on or turn off a network connection
Turn on or turn off airplane mode
Check the status of network connections and services
Switch wireless networks manually
Click Services Status
Turn on or turn off data service or set roaming options
Click Networks and Connections Mobile Network
Change the order of preferred networks
Change the connection speed for the wireless network
Turn on flashing LED notification for wireless coverage
Wireless coverage indicators
Troubleshooting Mobile network
Enabled device
Cant connect to the mobile network
Your NFC connection is turned on
Wi-Fi technology
How to Wi-Fi technology
Error messages Data service unavailable
Possible solutions
Connect to a Wi-Fi network
Click Wi-Fi Network
239
Connect to a Wi-Fi network using Wi-Fi Protected Setup
Connect to a Wi-Fi network manually
Click Wi-Fi Network Saved Wi-Fi Networks
Click Save and Connect Related information
Options for saved Wi-Fi networks
Turn on or turn off the prompt that appears for hotspots
Common options Option Description
WPA/WPA2 Personal options
WPA/WPA2 Enterprise options
Install a root certificate on your smartphone
UMA connection settings
About using UMA with a Wi-Fi network
Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report
About using Wi-Fi with VPN and software tokens
Connection permissions for third-party applications
Permission Description
Troubleshooting Wi-Fi technology
Cant connect to a Wi-Fi network
246
Bluetooth technology
How to Bluetooth technology
About Bluetooth
Turn on or turn off Bluetooth technology
Switch to a paired Bluetooth enabled device during a call
Share contacts with a paired Bluetooth enabled car kit
Click Networks and Connections Bluetooth Connections
Highlight a Bluetooth enabled car kit 248
Send and receive a contact card using Bluetooth technology
Press the key Send Contact Card Send Using Bluetooth
Press the key Transfer Contacts
Rename a paired Bluetooth enabled device
Delete a paired Bluetooth enabled device
Bluetooth technology options
Bluetooth profiles
Turn off a Bluetooth profile
Change the pairing name for your BlackBerry smartphone
Turn off Bluetooth connection notification
Turn off the prompt that appears when connecting or pairing
Restrict outgoing calls
Troubleshooting Bluetooth technology
Clear the Connect on Power Up checkbox
Try the following actions 253
My list of paired Bluetooth devices doesnt appear
Cant type a passkey on a Bluetooth enabled device
Lose my connection with a Bluetooth enabled car kit
Cant share contacts with a paired Bluetooth enabled device
255
How to NFC technology
Connect to or disconnect from a smart accessory
NFC technology
About NFC technology
Smart tags
About smart tags
View, save, or delete a smart tag
Create a smart tag
Play a sound alert when NFC technology makes a connection
NFC technology options
Share a smart tag
Click Networks and Connections Near Field Communication
Troubleshooting NFC technology
NFC doesnt appear on the Manage Connections screen
My smartphone doesnt respond to NFC technology
259
Smart accessories
About the Smart Accessories application
Set up a new dock
Click Device Smart Accessories
Delete a saved dock profile
Highlight a dock profile Press the key Delete 261
Power and battery
How to Power and battery
Device Auto On/Off
How to Storage space and media cards
Storage space and media cards
About media cards
Supported media cards
Restore smartphone data from your media card
View the amount of storage space used by media files
Click Device Storage Related information
Format your media card or built-in media storage
About compression
About file encryption
Tips Storage space and media cards
Turn on encryption
Click Security Encryption
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Troubleshooting Storage space and media cards
My smartphone doesnt recognize my media card
Application storage on my smartphone is low
Video Camera icon. Press Key Options.
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How to Search
Search
Search for messages
Message search criteria
Field Description
Do more with your message search results
View, change, or delete a saved search
Troubleshooting Search
Dont get any voice enabled search results
Search for a contact
273
How to SIM card
SIM card
Add a contact to your SIM card
Copy a contact from your contact list to your SIM card
Change or delete SIM card contacts
Store text messages on your SIM card
Change the display name for a phone number
About SIM card security
Protect your SIM card with a PIN code
Change the SIM card PIN code
How to Security
About the smartphone password
Set a smartphone password
Security
Change the smartphone password
Lock your smartphone when you insert it in the holster
Set a limit for smartphone password attempts
Lock or unlock your smartphone
Password Keeper
About the Password Keeper
Change the Password Keeper password
Set a limit for password attempts in the Password Keeper
Copy a password
Prevent password copying
Hide or show passwords in the Password Keeper
Generate a random password
Encryption
About encrypting data on your smartphone
About file encryption
Turn on encryption
Set encryption strength
About encryption keys
Generate an encryption key
Click Security Security Status Information
Memory cleaning
About memory cleaning
Turn on memory cleaning
Click Security Advanced Security Settings Memory Cleaning
Create a shortcut for the memory cleaning application
Certificates
About certificates
About certificate enrollment
Download a certificate from a certification authority
Import certificates or PGP keys from a media card
View properties for a certificate
Certificate properties
Property Description
View one type of certificate or PGP key
Send a certificate
Delete a certificate
View the certificate chain for a certificate
Change the trust status of a certificate
Press the key Fetch Status or Fetch Chain Status
Revoke a certificate
Certificate revocation reasons
Reason Description
Add an email address to a certificate
Press the key Associate Addresses
290
Download an updated PGP key from an LDAP-enabled server
PGP keys
About PGP keys
Download a personal PGP key from the PGP Universal Server
View details for a PGP key
PGP key properties
PGP key status PGP key status indicators
Send a PGP key
Delete a PGP key
Clear the PGP data cache
Check the revocation status of a PGP key
Change the trust status of a PGP key
Revoke a PGP key
PGP key revocation reasons
Certificate servers
PGP key options Change the display name for a PGP key
Add a certificate server
Connection options for LDAP-enabled servers
Change connection information for a certificate server
Connection options for Ocsp and CRL servers
Send connection information for a certificate server
Change the key store password
Key store
Delete a certificate server
About the key store
Change when your smartphone deletes the key store password
Turn off automatic backup and restore of key store data
Change the refresh rate for certificate revocation lists
About using a smart card with your smartphone
Turn on two-factor authentication
Click Security Advanced Security Settings Key Stores
Smart cards
About smart password entry
Turn off smart password entry
Import a certificate from a smart card
Select the Lock On Card Removal checkbox
Switch smart password filters
Prerequisites Using authentication certificates
Use a certificate to authenticate your smart card
Turn off notification for smart card connections
VPN settings
Store the passphrase for your smart card on your smartphone
About VPN profiles
Log in to a VPN
Change the user name and password for a VPN profile
Verify security software manually
About software tokens
Change the software token for a VPN profile
Reset connection permissions for third-party applications
Third-party application control
Set permissions for a third-party application
304
Turn on safe mode
Click Device Advanced System Settings TCP IP
Turn off a prompt for a third-party application connection
Press the key Edit Permissions Prompt Exceptions
Interaction permissions for third-party applications
Data permissions for third-party applications
Troubleshooting Security
Cant unlock my smartphone using my smart card
Cant download a certificate
Cant download a PGP key from an LDAP-enabled server
Service books and diagnostic reports
Accept, delete, or restore a service book
Run a diagnostic report
View, submit, or delete a diagnostic report
Set a default recipient for diagnostic reports
Cant run or submit a diagnostic report
To delete all diagnostic reports, click Delete All
How to Synchronization
Synchronize email over the wireless network
Synchronization
312
Manage email reconciliation conflicts
313
Troubleshooting Synchronization
Try the following actions 314
Contact list field data isnt appearing on my computer
315
Accessibility options
How to Accessibility
Screen accessibility options
Audio and phone accessibility options
Hearing aid mode
Change the Mode Enabled field to Telecoil 317
Add or delete a contact alert
Voice dialing Perform an action using a voice command
Related information About hearing aid mode
TTY support
318
Typing accessibility options
Available voice commands
Click Typing and Input Word Substitution
Change your typing style
Calculator
Use the calculator
Convert a measurement
Glossary
BlackBerry MDS
Certificate
CRL server
DSML-enabled server
IT policy
LDAP-enabled server
Mass storage mode
Personal certificate
Personal PGP key
Public key
Root certificate
Triple DES
Legal notice
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User Guide
User Guide
User Guide