User Guide

Quick Help

 

 

For more information about your plan, contact your wireless

 

 

service provider.

 

 

 

 

BlackBerry Internet Service and BlackBerry Enterprise Server

Once you have a data plan, you must set up your email address

 

 

or third-party instant messaging account in order to send and

 

 

receive email messages, use third-party instant messaging

 

 

applications, and use some browser options.

 

 

If you are an individual user, when you set up your email

 

 

address or instant messaging account, you are associating it

 

 

with the BlackBerry Internet Service.

 

 

If you are a corporate user, your administrator sets up your

 

 

email account by associating it with a BlackBerry Enterprise

 

 

Server. Your administrator might set options that determine

 

 

the features and settings that are available on your

 

 

smartphone and if you can add or update an app. To view the

 

 

IT policies that have been set by your administrator, on the

 

 

Home screen or in a folder, click the Options icon. Click

 

 

Security > Security Status Information > View IT Policy.

 

 

 

 

Wireless service provider

Features such as text messaging, location-based services, and

 

 

some phone features are dependent on your wireless service

 

 

provider's offerings. You might have the option to download

 

 

apps from a webpage or an application. For more information,

 

 

contact your wireless service provider.

 

 

 

 

Wireless network

The wireless network that your smartphone is connected to

 

 

might affect the availability of some features. Depending on

 

 

your wireless service provider and available roaming options,

 

 

different wireless networks are available. Some wireless

 

 

networks don't support features such as call blocking, call

 

 

forwarding, or cell broadcasting. For more information,

 

 

contact your wireless service provider.

 

 

 

 

Region

Depending on your region, you might have the option to add

 

 

or update apps using the BlackBerry App World storefront. You

 

 

might also be able to download apps from a web page or an

 

 

application. The availability of certain apps varies by region.

 

 

 

Related information

 

Check what wireless networks your smartphone connects to, 232

 

Find more information, 20

 

BlackBerry Device Software, 228

 

19

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Blackberry 9360, 9350, 9370 manual Security Security Status Information View IT Policy