Blackberry 9370, 9360, 9350 manual How to PIN messages

User Guide Messages

Turn on or turn off a network connection, 232

I'm not receiving text messages

Depending on your wireless service plan, this feature might not be supported.

Verify that your BlackBerry® smartphone is connected to the wireless network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.

I can't turn on cell broadcasting

If your BlackBerry smartphone uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages.

Clear the checkbox beside all the languages that your SIM card doesn't support.

I can't attach a file to a text message

Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show.

Try the following actions:

•Verify that the file is a .vcf (vCard) file, an .ics (iCalendar) file, or a media file (for example, a .jpg file, .gif file, or .midi file).

•Verify that the file isn't copyright protected.

•If templates are available for your BlackBerry smartphone, use a blank template to compose your text message.

I can't use a shortcut to view one type of message in a message inbox

If you switch BlackBerry smartphones and you restore smartphone data from your previous smartphone to your current smartphone, the message inbox shortcuts for your previous smartphone replace the message inbox shortcuts for your current smartphone.

To view the shortcuts for viewing one type of message in a message inbox, view your list of saved searches.

PIN messages

How to: PIN messages

Compose and send a PIN message

1.On the Home screen, click the Messages icon.

2.Press the key > Compose Other > Compose PIN.

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