Blackberry 9350, 9360, 9370 Troubleshooting Voice commands, Cant make calls using a voice command

User Guide Voice commands

Troubleshooting: Voice commands

I can't make calls using a voice command

Try the following actions:

•Verify that your BlackBerry® smartphone is connected to the wireless network.

•If you're using a Bluetooth enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry smartphone.

•Verify that your keyboard is unlocked.

•Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported.

Related information

Bluetooth technology, 247

Change the language for voice commands, 70

My smartphone doesn't recognize names or numbers in voice commands

Try the following actions:

•Say the first name and the last name of your contact.

•Improve voice recognition of numbers.

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