User Guide

Security

Change the user name and password for a VPN profile

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Advanced Security Settings > VPN.

3.Highlight a VPN profile.

4.Press the key > Edit.

5.In the Username field, type a new user name.

6.In the Password field, type a new password.

7.Press the key > Save.

About software tokens

You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry smartphone regenerates periodically and a PIN. If you use a software token to log in to a VPN, the software token must be on your smartphone and the software token information that appears in the VPN profile must be correct. For more information about software tokens, contact your administrator.

Change the software token for a VPN profile

To perform this task, the software token that you want to use must be installed on your BlackBerry smartphone. For more information, contact your administrator.

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Advanced Security Settings > VPN.

3.Highlight a VPN profile.

4.Press the key > Edit.

5.Change the Software Token Serial Number field.

6.Press the key > Save.

Change the PIN for a software token on your smartphone

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Advanced Security Settings > Software Tokens.

3.Click a software token > Specify PIN.

Verify security software manually

Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry smartphone. The tests should run automatically after you restart your smartphone, but you can also verify security software manually.

1.On the Home screen or in a folder, click the Options icon.

2.Click Security > Security Status Information.

3.Press the key > Verify Security Software.

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Blackberry 9370, 9360, 9350 Verify security software manually, Change the user name and password for a VPN profile