User Guide

Messages

Receive only the first section of long email messages, 87

Receive only the first section of long email messages, 87

The number of new or unread messages is different than I expect

The number of new or unread messages includes saved messages and filed messages.

If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other than your inbox in the email application on your computer, your smartphone files the message.

Related information View filed messages, 75

Hide messages from the Messages application, 84 Hide filed email from the message inbox, 86

Attachments

How to: Attachments

About files and attachments

You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them. You can use the Files application to view a list of all the files that are saved on your smartphone. You can also rename, move, and delete files on your organization's network from your smartphone.

To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go, that are designed for use on BlackBerry smartphones.

Related information

Search for a file that is saved on your smartphone, 124

Search for a file that is saved on your organization's network, 124

Open and save an attachment

To perform this task, your email account must be associated with the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.

1.In a message, meeting invitation, or calendar entry, press the key.

2.Click an attachment.

3.Click Documents To Go or Basic Viewer.

4.If you receive a notification that the file is large, do one of the following:

Click Continue to open the document.

Click Cancel to return to the email message.

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Blackberry 9370, 9360, 9350 manual How to Attachments, About files and attachments, Open and save an attachment