EN 124Installation and Operating Manual VIP X2
General malfunctions
Malfunction | Possible causes | Solution | |
No connection | Incorrect cable connections. | Check all cables, plugs, contacts, | |
between the unit and |
| terminals and connections. | |
terminal program. |
|
| |
The computer's serial inter- | Check the other serial interface. | ||
| |||
| face is not connected. |
| |
|
|
| |
| Interface parameters do not | If necessary select a different inter- | |
| match. | face and make sure that the com- | |
|
| puter's interface parameters match | |
|
| those of the unit. Try the following | |
|
| standard parameters: | |
|
| 19,200 baud, 8 data bits, no parity, | |
|
| 1 stop bit. Next, disconnect the unit | |
|
| from the power supply and recon- | |
|
| nect it again after a few seconds. | |
|
|
| |
No image transmis- | Camera error. | Connect local monitor to the cam- | |
sion to remote sta- |
| era and check the camera function. | |
tion. |
|
| |
Faulty cable connections. | Check all cables, plugs, contacts | ||
| |||
|
| and connections. | |
|
|
| |
No connection estab- | The unit's configuration. | Check all configuration parame- | |
lished, no image |
| ters. | |
transmission. |
|
| |
Faulty installation. | Check all cables, plugs, contacts | ||
| |||
|
| and connections. | |
|
|
| |
| Wrong IP address. | Check the IP addresses | |
|
| (terminal program). | |
|
|
| |
| Faulty data transmission | Check the data transmission with | |
| within the LAN. | ping. | |
| The maximum number of | Wait until there is a free connection | |
| connections has been | and then call the sender again. | |
| reached. |
| |
|
|
| |
No audio transmis- | Hardware fault. | Check that all connected audio | |
sion to remote sta- |
| units are operating correctly. | |
tion. |
|
| |
Faulty cable connections. | Check all cables, plugs, contacts | ||
| |||
|
| and connections. | |
|
|
| |
| Incorrect configuration. | Check the audio parameters on the | |
|
| Audio settings and Livepage | |
|
| configuration configuration | |
|
| pages. | |
|
|
| |
| The audio voice connection | Wait until the connection is free | |
| is already in use by another | and then call the sender again. | |
| receiver. |
| |
|
|
|
Appendix | Bosch Security Systems |