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Problem

Solution

In thermal transfer mode, the ribbon is not

Load the ribbon correctly. See “Ribbon Loading” on

loaded or loaded incorrectly.

page 37.

 

 

In thermal transfer mode, the ribbon sensor is

Perform the media and ribbon sensor calibration (see

not sensing correctly loaded ribbon.

page 17).

 

 

 

Put the printer in direct thermal mode via the front panel

In direct thermal mode, when ribbon is not

and remove ribbon (if loaded).

used:

 

Ensure that the printer driver or software settings are

 

correctly set (if applicable).

 

 

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Problem

Solution

The media is not loaded or loaded incorrectly.

Reload the media. Refer to “Roll Media Loading” on

 

page 27.

 

 

The media sensor is not adjusted properly.

Check the position of the upper and lower media sensors.

 

See “Positioning the Media Sensors” on page 10.

 

 

 

Either load the correct media or set the printer for the

 

correct media type via the front panel.

The printer is set for non-continuous media,

 

Ensure that the printer driver or software settings are

but continuous media is loaded.

correctly set (if applicable).

 

 

 

Calibrate the printer (see page 17).

 

 

 

Via the front panel, check the sensor type to ensure that the

The incorrect media sensor is being used.

correct one is used for the media loaded. See page 16.

 

Calibrate the printer (see page 17).

 

 

The maximum label length is set shorter than

Via the front panel, set the label length to a value that is

the label length being used.

slightly longer than the length of the label being used.

 

 

Bradyprinter 200M-e and 200M-e 300 User’s Guide

71