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Brady 200M, 260M Troubleshooting, Brady’s Technical Support Telephone Number is: (800)

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Troubleshooting

This section contains troubleshooting charts used to localize and repair the printer when faults occur. The procedures called out in the ACTION column may be performed by the operator or by a service technician when indicated.

Brady’s Technical Support Telephone Number is: (800) 643-8766.

SYMPTOM	DIAGNOSIS	ACTION

All lights never light.	No AC Power applied to	Ensure that the AC Power
	the Printer.	Cable is connected to a
		working voltage source.
	Faulty AC Power Fuse.	Refer to Installation Section
		for Fuse replacement
		procedures.
	No voltage available	Call a service technician.
	from the internal Power
	Supply.
Printer locks up when	An improper	Reload factory defaults. Then, set
running Power On Self	configuration was set.	correct parameters. See
Test.		Operation Section.
POWER light ON, other	ROM CRC Test has	Call a service technician.
lights all OFF or all ON	failed.
and the printer locks up.
CALIBRATE light is OFF	Dynamic RAM failed.	Call a service technician.
but all other lights are ON.
CALIBRATE light and	FONT ROM Error	Call a service technician
POSITION light OFF but
all other lights ON
PRINTHEAD light is	Printhead Under	Wait until printhead warms up.
ON, printing continues.	Temperature Condition.	If condition persists and print
		quality is affected, move
		printer to a warmer
		environment. If print quality is
		acceptable, no action is
		required.

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Contents

Page BradyprinterTM THT Model 200M and 260M Thermal Transfer Printer USER'S GUIDE Proprietary Statement Product Improvements FCC Compliance Statement Canadian DOC Compliance Statement Liability Disclaimer Bradyprinter™ THT Models 200M and 260M WARRANTY INFORMATION 1. Printer Warranty 2. Supplies Warranty 3. Warranty Exclusions and Conditions Table of Contents Introduction Installation Operation Configuration and Calibration Interconnections Preventive Maintenance Troubleshooting Options Appendix A - 240 VAC Power Cord Appendix B - ASCII Code Chart Appendix C - Adjusting Bar Code Darkness Introduction Page Additional System Requirements Media and Ribbon Requirements run tests for your applications Warnings and Precautions CAUTION: CAUTION: Refer to the Interconnections Section Page Printer Specifications Printing Considerations Print Speeds Programmable constant printing speeds of 2″ (51 mm) 3″ (76 mm), 4″ (104 mm), 5“ (127 mm), and 6″ (152 mm) per second Media Ribbon Zebra Programming Language II (ZPL II®) Bar Codes Options Section Page Page Page Installation remove any ribbon and paper roll Power Connection Make sure the fuse you use is correct for the voltage source Appendix A Site Requirements Ribbon Loading Do not 2.Place the Ribbon Roll on the Ribbon Supply Spindle 3.Open the printhead by moving the handle to the OPEN posi- tion Important one: 6.Remove the Hook from the Ribbon Take-UpSpindle Page Media Loading Page Page Page Removing Used Ribbon Initial Printer Power Up Page Operation Page Page Page CANCEL Notes: Page Page Page Whenever the printer is reset to factory defaults, a Media Calibration procedure must be performedimmediately Label Format Qty Speed Page Configuration and Calibration Interconnections Page Configuration Mode IMPORTANT: Page Page Interconnections RS-232Serial Data Port Hardware Control Signal Descriptions RS-232Cabling Requirements To minimize electrical noise pickup in the cable: 1.Keep data cables as short as possible 2.Do not bundle the data cables tightly with power cords Page Data Signal Voltage Level Signal Descriptions Preventive Maintenance Page Page Page Toggle Positioning Printhead Pressure Adjustment Black-MarkMedia Sensor Position Adjustment Transmissive Media Sensor Position Adjustment Page Page 260M only: Page Media and Ribbon Sensor Sensitivity Adjustment Page Troubleshooting Page Page Page ^CC, ^CT, and ^CD Page Options Examples of these Optional Fonts can be found in Appendix D 220-240VAC Factory Setup Memory Options 6-Dot/mmPrinthead (200M Only) Page Page Appendix B - ASCII Code Chart Page Appendix C - Adjusting Bar Code Darkness Too Dark Slightly Dark Slightly Light Too Light In-Spec” Page Page Appendix D - Optional Printer Fonts Page Page Page Appendix E - Support Services Before you call Be prepared W.H. BRADY CO Customer Service Form Complete this form before requesting technical assistance Model # (Be specific: include ALL letters and numbers)