Troubleshooting |
SYMPTOM | DIAGNOSIS | ACTION | |
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Printer stops. PAUSE light | Media incorrectly | Load media correctly. See | |
and PAPER/RIBBON light | loaded or not loaded. | Media Loading in Installation | |
both ON. |
| Section. | |
| Misadjusted Media | Check Position and Sensitivity | |
| Sensor. | of Media Sensor and/or | |
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| Calibrate Media. See | |
| Media not Calibrated. | Adjustments in Configuration | |
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| and Calibration Section. | |
Printer stops. PAUSE | Ribbon incorrectly | Load ribbon correctly. See Ribbon | |
light ON and PAPER/ | loaded or not loaded. | Loading in Installation Section. | |
RIBBON light | Malfunctioning Ribbon | Call a service technician. | |
FLASHING. | |||
Sensor. |
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Printer stops. PAUSE light | Printhead is not fully | Close printhead completely. | |
ON and PRINTHEAD light | closed. |
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FLASHING. | Printhead Open Sensor not | Call a service technician. | |
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| detecting its position flag. |
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Printerstops.PAUSElightand | Printhead element is | Printer resumes printing when the | |
PRINTHEADlightbothON. | overheated. (200M or | printhead element cools. If | |
| 260M) | condition persists, move printer to a | |
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| cooler environment. | |
| On the 260M only,the | Printer resumes printing when the | |
| power supply is | power supply cools. If condition | |
| overheated. | persists, move printer to a cooler | |
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| environment. | |
Dots missing in printed | Printhead element going | Call a service technician. | |
area of label. | bad. |
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Loss of printing | Possible Media Sensor | Adjust Media Sensor Position | |
registration on labels. | or Calibration problem. | or Calibrate Media. Call a | |
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| service technician if | |
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| necessary. | |
| Printer set for non- | Set printer for correct media. | |
| continuous media, but | See Installation Section. | |
| continuous media loaded. |
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For | Improperly adjusted | Refer to Installation Section. | |
Media Edge Guides. |
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Excessive vertical drift in | Incorrect media | See Media Loading in the | |
loading. | Installation Section. |