Troubleshooting | ||
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SYMPTOM | DIAGNOSIS | ACTION |
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Light vertical lines | Dirty head or ribbon | See Printhead Cleaning in |
approximately 0.005" | rollers. | Preventive Maintenance |
wide running through all |
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labels. | Defective printhead | Call a service technician. |
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| elements. |
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Light printing or no | Printhead needs | Adjust Toggle Pressure and/or |
printing on the left or | balancing. | position. |
right side of the label. |
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Short printed lines at 45° | Too much printhead | Adjust Toggle Pressure and/or |
to label edge on left or | pressure. | position. |
right side of label. |
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Fine gray lines on blank | Wrinkled ribbon. | See Wrinkled Ribbon in this |
labels at angles. |
| Table. |
Truncated print, no print, | Media or ribbon | See Media and Ribbon Loading |
or FEED button | improperly loaded. | instructions in the Installation |
operates incorrectly |
| Section. |
while using non- |
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continuous media. |
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Long tracks of missing | Wrinkled ribbon. | See Wrinkled Ribbon in this |
print on several labels. |
| Table. |
| Print element damaged. | Call a service technician. |
In | Glue material from back | Refer to Preventive |
skewed or stuck labels. | of labels causing media | Maintenance Section and |
| movement problems. | perform maintenance and |
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| cleaning of the printer. |
| Media and backing not | Refer to Operation Section. |
| properly aligned in |
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| printer. |
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