Troubleshooting |
SYMPTOM | DIAGNOSIS | ACTION |
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Wrinkled ribbon. | Ribbon fed through | See Ribbon Loading in the |
| machine incorrectly. | Operation Section. |
| Incorrect Darkness | Set to the lowest value needed |
| setting. | for good print quality. |
| Incorrect printhead | Adjust Toggle Pressure and/or |
| position or pressure. | position. |
| Media not feeding | Make sure the media is snug by |
| properly; it is walking | adjusting the media guides. |
| from side to side. |
|
| Continuing symptoms. | Call a service technician. |
Continued wrinkled | Strip plate needs | Call a service technician. |
ribbon. | adjusting. |
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Misregistration and | Media was pulled when | Enter Calibrate Mode and |
misprint of 1 to 3 labels. | motor was not moving. | recalibrate. |
| Incorrect Media Sensor | See Media Sensor Position in |
| position. | the Adjustments Section. |
| Media or ribbon | See Media and Ribbon Loading |
| improperly loaded. | procedures in Installation Section. |
| Incorrect Media Sensor | See Configuration and |
| Position or Sensitivity. | Calibration Section. |
Changes in parameter | Parameters are set or | Reload the factory defaults. |
settings did not take | saved incorrectly. | Refer to the Operation Section |
effect. |
| and Calibrate the printer. Then, |
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| cycle the Power ON/OFF Switch. |
| If problem continues, | Call a service technician. |
| there may be a problem |
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| on the Main Logic |
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| Board. |
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