M-Series User ’s Guide

Troubleshooting

 

 

 

SYMPTOM

DIAGNOSIS

ACTION

 

 

 

ZPL II was sent to

Communications

See the Operation Section and

printer, but not

parameters or DIP

perform MODE Key Self Test.

recognized. The DATA

Switches are set

Check for format or overrun

light remains OFF.

incorrectly.

errors. Reset Communication

 

 

parameters if needed.

 

Prefix and delimiter

Set the characters in the printer

 

characters set in printer

to match ZPL II format.

 

configuration do not

Check Configuration Label for

 

match the ones sent in

correct characters.

 

the ZPL II Label

If problem continues, check

 

Formats.

the ZPL II format for changed

 

 

^CC, ^CT, and ^CD

 

 

instructions.

260M printer does not

Bank 2 DIP switches set

Check Bank 2 DIP switch

operate in the mode

to override ZPL II and

settings.

specified in ZPL II or by

calibration.

 

calibration

 

 

Printer does not feed

Printer not set up

See Chapter 4—

media with black marks

correctly.

recalibrate printer.

correctly.

 

See Chapter 4 to check Bank 2

 

 

 

 

DIP switch settings.

 

Sensor is broken. (No

Call a service technician.

 

red light is visible when

 

 

looking through the

 

 

front of the printer with

 

 

the printhead open.)

 

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