ERROR MESSAGES
ERROR | CAUSE | ACTION |
MESSAGE |
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MEMORY DISABLED | The fax machine has a | Open the top cover and |
UNABLE TO INIT | mechanical problem. | remove any foreign |
UNABLE TO PRINT | obstacles from inside the fax | |
UNABLE TO SCAN | A foreign obstacle, such as | machine. If the error |
a clip or ripped paper, is in | message continues, | |
| the fax machine. | disconnect the fax machine |
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| from the power source for |
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| several minutes then |
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| reconnect it. You will lose all |
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| faxes in the memory. Please |
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| follow the steps below |
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| before disconnecting the fax |
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| machine so you will not lose |
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| any important messages. |
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| Check whether the fax |
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| machine has faxes in the |
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| memory |
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| 1. Press Menu/Set, 0, 0, 1. |
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| 2. If the fax machine does |
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| not have faxes in its |
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| memory, disconnect the |
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| fax machine from the |
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| power source for several |
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| minutes and then |
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| reconnect it. |
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| |
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| If faxes are present, you |
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| can transfer them to |
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| another fax machine. Go |
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| to Step 3. |
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| Transfer faxes to another |
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| fax machine |
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| 3. Enter the fax number to |
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| which faxes will be |
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| forwarded. |
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| 4. Press Fax Start. |
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| 5. After the faxes are |
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| transferred, disconnect |
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| the fax machine from the |
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| power source for several |
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| minutes and then |
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| reconnect it. |
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| Transfer Journal report to |
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| another fax machine |
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| You can transfer the Fax |
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| Journal report to another fax |
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| machine. |
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| 1. Press Menu/Set, 0, 0, 2. |
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| 2. Enter the fax number to |
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| which faxes will be |
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| forwarded. |
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| 3. Press Fax Start. |
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| If you have not set up your |
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| Station ID, you cannot enter |
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| fax transfer mode. |
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| If the error message still |
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| continues, call Brother |
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| Customer Service. |
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| In USA: |
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| In Canada: |
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12 - 3 Troubleshooting and routine maintenance