Troubleshooting

Paper handling difficulties (continued)

 

 

Difficulties

Suggestions

The machine does not feed paper

Fan the paper well and make sure the paper is under the maximum paper

from the MP Tray when using a

mark (1). Stagger the pages and put them in the tray until you feel the top page

large stack of paper.

touch the feed rollers as shown in the illustration.

 

1

How do I print on envelopes?

You can load envelopes in the MP tray. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)

Printing received faxes

Difficulties

Suggestions

 

Condensed print

Usually this is caused by a poor telephone connection. Make a copy: if your copy

 

Horizontal streaks

looks good, you probably had a bad connection, with static or interference on the

 

telephone line. Ask the other party to send the fax again.

 

Top and bottom sentences are

B

 

 

 

cut off

 

 

Missing lines

 

 

 

 

 

Vertical black lines when receiving

The corona wire for printing may be dirty. Clean the corona wire on the drum unit.

 

 

See Cleaning the corona wire uu page 69.

 

 

 

 

 

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the

 

 

problem is with the sending machine. Try receiving from another fax machine.

 

 

 

 

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