Error Message | Cause | Action |
Drum Stop | It is time to replace the drum | Replace the drum unit. |
| unit. | (See Replacing the drum unit uu page 72.) |
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| |
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Duplex Disabled | The back of the machine is not | Close the back cover of the machine. |
| closed completely. |
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Fuser Error | The temperature of the fuser | Turn the power switch off, wait a few seconds, |
| unit does not rise to a specified | and then turn it on again. Leave the machine |
| temperature within the | idle for 15 minutes with the power on. |
| specified time. |
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| The fuser unit is too hot. |
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Jam Duplex | The paper is jammed in the | |
| duplex tray or the fuser unit. | |
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Jam Inside | The paper is jammed inside the | |
| machine. | |
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| The toner cartridge is placed in | Put the toner cartridge into the drum unit, and |
| the machine without the drum | then |
| unit. | assembly in the machine. |
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Jam MP Tray | The paper is jammed in the MP | |
| tray of the machine. | |
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Jam Rear | The paper is jammed in the | |
| back of the machine. | |
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Jam Tray 1 | The paper is jammed in the | |
Jam Tray 2 | paper tray of the machine. | |
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| |
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Limit Exceeded | The printing limit set by Secure | Contact your administrator to check your |
| Function Lock 2.0 was | Secure Function Lock Settings. |
| reached. |
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Log Access Error | The machine could not access | Contact your administrator to check the Store |
| the print log file in the server. | Print Log to Network settings. |
|
| For detailed information uu Network User's |
|
| Guide: Store Print Log to Network |
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Manual Feed | Manual was selected as the | Place paper in the MP tray. If the machine is in |
| paper source when there was | Pause mode, press Start. |
| no paper in the MP tray. | |
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| |
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No HUB Support | A USB hub device is | Disconnect the USB hub device from the USB |
| connected to the USB direct | direct interface. |
| interface. |
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No Paper | The machine is out of paper in | Do one of the following: |
| the specified tray or all trays, or | Refill paper in the paper tray shown on the |
| paper is not correctly loaded in | |
| LCD. Make sure the paper guides are set to | |
| the paper tray. | |
| the correct size. | |
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| |
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| Remove the paper and load it again. Make |
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| sure the paper guides are set to the correct |
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| size. |
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