Troubleshooting

Examples of poor print

Recommendation

quality

 

 

 

 

 

 

 

 

 

 

 

 

Clean the corona wire inside the drum unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See Cleaning the corona wire uu page 69.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ABCDEFGH

The drum unit may be damaged. Put in a new drum unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

abcdefghijk

 

 

 

 

 

 

 

 

C D

 

 

A B

 

See Replacing the drum unit uu page 71.

 

 

 

 

 

 

 

 

 

 

 

 

c d e

 

 

a b

 

 

 

 

 

2 3 4

 

 

 

0 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lines across the page

Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.

See Product Safety Guide: Choosing a location.

If the problem is not solved after printing a few pages, put in a new

drum unit.

See Replacing the drum unit uu page 71.

White lines, bands or ribbing across the page

Make 10-15 copies of a blank, white sheet of paper. If the problem is not solved after printing the blank pages, the drum unit may have

foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.

See Advanced User's Guide: Cleaning the drum unit.

The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 71.

White Spots on black text

and graphics at 94 mm

intervals

B

Black Spots at 94 mm

intervals

113