Examples of poor print | Recommendation | |||
quality |
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| Make sure that you use paper that meets our specifications. | |
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| Choose Thick Paper mode in the printer driver, choose Thick in the | |
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| machine’s Paper Type menu setting or use thinner paper than you | |
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| are currently using. | |
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| See Paper Type uu page 15. | |
Hollow print | See Software User's Guide: Printing (for Windows®). | |||
See Software User's Guide: Printing and Faxing (for Macintosh). | ||||
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| Check the machine’s environment. Conditions such as high humidity | |
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| can cause hollow print. | |
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| See Product Safety Guide: Choosing a location. | |
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| The drum unit may be damaged. Put in a new drum unit. | |
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| Clean the corona wire inside the drum unit by sliding the green tab. | |
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| Be sure to return the green tab to the home position (a). | |
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| The drum unit may be damaged. Put in a new drum unit. | |
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| All black |
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| Make sure that you use paper that meets our specifications. A rough | |
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| surfaced paper or thick print media can cause this problem. | |
| ABCDEFGH | |||
| abcdefghijk | Make sure that you choose the appropriate media type in the printer | ||
| A B C D | |||
| driver or in the machine’s Paper Type menu setting. | |||
| a b c d e | See Paper Type uu page 15. | ||
0 1 2 3 4 | See Software User's Guide: Printing (for Windows®). | |||
White lines across the page | See Software User's Guide: Printing and Faxing (for Macintosh). | |||
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| The problem may disappear by itself. Print multiple blank pages to | |
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| clear this problem, especially if the machine has not been used for a | |
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| long time. | |
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| The drum unit may be damaged. Put in a new drum unit. | |
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