Difficulties | Suggestions | |
Cannot receive a fax. | If you are using a telephone answering machine (External TAD mode) on the | |
(continued) | same line as the Brother machine, make sure your answering machine is set up | |
correctly. | ||
| ||
| See Connecting an external TAD (telephone answering device) uu page 36. | |
| 1 Plug the telephone line cord directly from the wall telephone jack to your | |
| Brother machine’s LINE jack. | |
| 2 Remove the protective cap from your Brother machine’s EXT jack, and then | |
| plug the telephone line cord from your answering machine into the EXT jack. | |
| 3 Set your answering machine to answer within 4 rings. | |
| If you are having problems receiving faxes or voice messages, set your | |
| answering machine to answer within 2 or 3 rings. | |
| 4 Record the outgoing message on your answering machine. | |
| Record five seconds of silence at the beginning of your outgoing | |
| message. | |
| Limit your speaking to 20 seconds. | |
| End your outgoing message with your Fax Receive Code for people | |
| sending manual faxes. For example: “After the beep, leave a message or | |
| press l51 and Start to send a fax.” | |
| 5 Set your answering machine to answer calls. | |
| 6 Set your Brother machine’s Receive Mode to External TAD. | |
| ||
|
| |
| Make sure your Brother machine's Easy Receive feature is turned On. Easy | |
| Receive is a feature that allows you to receive a fax even if you have answered | |
| the call on an external or extension telephone. | |
| See Easy Receive uu page 32. | |
|
| |
| If you often get transmission errors due to possible interference on the telephone | |
| line, try changing the Compatibility setting to Basic(for VoIP). | |
| ||
|
| |
| Contact your administrator to check your Secure Function Lock Settings. | |
|
|
Difficulties | Suggestions |
|
Cannot send a fax. | Check all line cord connections. Make sure the telephone line cord is plugged into | |
| the telephone wall jack and the LINE jack of the machine. | |
|
|
|
| Make sure that FAX | is illuminated. |
| ||
|
| |
| Print the Transmission Verification Report and check for an error. | |
| See Advanced User's Guide: Reports. | |
|
| |
| Contact your administrator to check your Secure Function Lock Settings. | |
|
| |
| Ask the other party to check that the receiving machine has paper. | |
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