| Troubleshooting |
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Examples of poor print | Recommendation |
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quality |
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| Make sure that you use paper that meets our specifications. |
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ABCDEFGH |
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Check the machine’s environment. Conditions such as high |
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abcdefghijk |
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A B C D | temperatures and high humidity can increase the amount of |
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background shading. |
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a b c d e |
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See Product Safety Guide: Choosing a location. |
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0 1 2 3 4 |
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Put in a new toner cartridge. |
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Grey background |
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| Put in a new drum unit. |
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| Make sure that you use paper that meets our specifications. Rough- |
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| surfaced paper or thick paper may cause this problem. |
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| Make sure that you choose the appropriate media type in the printer |
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| driver or in the machine’s Paper Type menu setting. |
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| See Paper Type uu page 15. |
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Ghost | See Software User's Guide: Printing (for Windows®). |
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See Software User's Guide: Printing and Faxing (for Macintosh). |
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| Choose Reduce Ghosting mode in the printer driver. |
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| See Software User's Guide: Printing (for Windows®). |
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| See Software User's Guide: Printing and Faxing (for Macintosh). |
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| Put in a new drum unit. |
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| Put in a new toner cartridge. |
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| The fuser unit may be contaminated. |
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| Call Brother Customer Service. |
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| Make sure that you use paper that meets our specifications. Rough- |
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| surfaced paper may cause the problem. | B | |
ABCDEFGH | |||
abcdefghijk | |||
Clean the corona wire of the drum unit. |
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A B C D |
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a b c d e |
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0 1 2 3 4 | The drum unit may be damaged. Put in a new drum unit. |
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Toner specks |
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The fuser unit may be contaminated. |
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| Call Brother Customer Service. |
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| 111 |
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