2.4Troubleshooting Procedures [ 1 ] Control panel related

 

Trouble

 

Check:

 

 

 

 

(1)

LCD shows nothing.

Panel-main harness between the main PCB and the control PCB

 

 

• Interfaces between the main PCB, NCU PCB and power supply

 

 

 

PCB

 

 

• LCD

 

 

Control panel PCB

 

 

• Power supply PCB

 

 

• Main PCB

 

 

 

 

(2)

Control panel inoperative.

Panel-main harness between the main PCB and the control PCB

 

 

• Interfaces between the main PCB, NCU PCB and power supply

 

 

 

PCB

 

 

Control panel PCB

 

 

• FPC key

 

 

• Main PCB

 

 

 

 

[ 2 ]

Telephone related

 

 

 

 

 

 

 

Trouble

 

Check:

 

 

 

 

(1)

No phone call can be made.

FPC key

 

 

Control panel PCB by using the maintenance-mode function

 

 

 

code 13. If any defective keys are found, replace them. (Refer

 

 

 

to Chapter V, Section 3.7, "Operational Check of Control Panel

 

 

 

PCB.")

 

 

• NCU PCB

 

 

• Main PCB

 

 

 

 

(2)

Speed dialing or one-touch

Ordinary dialing function (other than the speed and one-touch

 

dialing will not work.

 

dialing)

 

 

 

If it works normally, check the main PCB; if not, refer to item (1)

 

 

 

above.

 

 

 

 

(3)

Speaker silent during on-hook

Ordinary dialing function (Pick up the handset and press the

 

dialing.

 

numerical keys.)

 

 

 

If it works normally, proceed to the following checks; if not, refer

 

 

 

to item (1) above.

 

 

 

 

(4)

Dial does not switch between

Main PCB

 

tone and pulse.

 

 

 

 

 

 

(5)

Telephone does not ring.

Speaker

 

 

• NCU PCB

 

 

• Main PCB

 

 

 

 

VI - 13

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Brother FAX-921, MFC-970MC, FAX-931 service manual Troubleshooting Procedures 1 Control panel related, Telephone related