Error Message

Cause

Action

Ink Absorber NearFull

The ink absorber box or flushing box is

The ink absorber box or flushing box

 

nearly full.

will need to be replaced. Call Brother

 

 

Customer Service or a Brother

 

 

Authorized Service Center to have

 

 

your machine serviced. (See Brother

 

 

numbers on page i.)

 

 

 

Ink low

One or more of the ink cartridges are

Order a new ink cartridge. You can

 

near the end of their life. If a sending

continue printing until the LCD shows

 

machine has a color fax to send, your

Cannot Print. (See Ordering

 

machine’s “handshake” will ask that

accessories and supplies on page ii

 

the fax be sent as black & white. If the

and Replacing the ink cartridges

 

sending machine has the ability to

on page 67.)

 

convert it, the color fax will be printed

 

 

at your machine as a black & white

 

 

fax.

 

 

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either corrupted,

Put the card firmly into the slot again to

 

improperly formatted, or there is a

make sure it is in the correct position.

 

problem with the memory card.

If the error remains, check the media

 

 

drive (slot) of the machine by putting in

 

 

another memory card that you know is

 

 

working.

 

 

 

Media is Full.

The memory card or USB Flash

Your machine can only save to your

 

memory drive you are using has no

memory card or USB Flash memory

 

available space or already contains

drive if it contains less than 999 files.

 

999 files.

Try deleting unused files to free some

 

 

space and try again.

 

 

 

No Caller ID

There is no incoming call history. You

If you want to use the Caller ID feature

 

did not receive calls or you have not

call your telephone company. (See

 

subscribed to the Caller ID service

Caller ID in chapter 5 of the Advanced

 

from your telephone company.

User’s Guide.)

 

 

 

No File

The memory card or USB Flash

Put the correct memory card or USB

 

memory drive in the media drive does

Flash memory drive into the slot again.

 

not contain a .JPG file.

 

 

 

 

No Ink Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and re-

 

properly.

install it slowly until it clicks. (See

 

 

Replacing the ink cartridges

 

 

on page 67.)

 

 

 

76