Printer Jam or Paper Jam

Remove the jammed paper depending on where it is jammed in the MFC.

Paper is jammed in the paper tray.

1 Remove any paper from the paper tray that is not jammed.

2 Pull up the jammed paper to remove it.

To improve the reliability of paper feeding, turn on Secure Feed mode by pressing the Ink and Scan to keys simultaneously. The MFC will then feed paper more securely, but paper feeding will take a longer time. To turn off the Secure Feed mode, simultaneously press Ink and Scan to again.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 21 - 4