Troubleshooting
Cannot Connect to PC Properly
| Problem | Possible Cause |
| Try This | ||
Printing Speed Is | Your environment is | If your environment is not fully compatible with USB 2.0, the printer will operate at | ||||
Slow / USB 2.0 | not fully compatible | a lower speed provided under USB 1.1. | ||||
with USB 2.0. | Check the following to ensure that your PC environment supports USB 2.0 Hi- | |||||
Connection Does |
| Speed connection. | ||||
Not Work |
| z The USB port on your PC supports USB 2.0 | ||||
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| z Both the USB cable and USB hub support USB 2.0 | ||
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| Be sure to use a certified USB 2.0 | |
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| the cable no longer than 3 meters. | |
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| z Your PC supports the USB 2.0 | ||
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| Obtain the latest version of the OS update program and install it on your PC. | |
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| z The USB 2.0 | ||
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| Obtain the latest version of the USB 2.0 | |
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| PC. | |
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| For details on checking the above, contact the maker of your | |
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| computer, USB cable, or USB hub. | |
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| Your environment is | See “Printing Speed Is Slow / USB 2.0 | ||
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| not fully compatible | |||
When you | ||||||
with USB 2.0. |
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connect to a |
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computer |
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running Windows |
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XP, the screen |
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shows the |
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warning message |
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device plugged |
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USB hub” or |
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“This device can |
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perform faster” |
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