Troubleshooting
Problem | Possible Cause | Try This |
Error Regarding the Auto Sheet Feeder or Front Tray
The printer is not | Load the paper correctly in the Front Tray according to the procedure described | |||
ready to feed paper | in “Loading Paper in the Front Tray” on page 10 and press the RESUME/CANCEL | |||
from the Front Tray | button on the printer. | |||
yet |
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A paper size that |
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cannot feed from |
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Click Cancel Printing, in the dialog box that is displayed. Then select Front Tray | ||||
the Auto Sheet | ||||
Feeder is selected | from Paper Source on the Main tab in the printer driver. Load the paper in the | |||
in the printer driver | Front Tray and try printing again. | |||
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| Click Delete Job in the dialog box that is displayed. Select Quality & Media from | |||
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| Source. Then load the paper in the Front Tray and try printing again. | |||
A paper size that |
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cannot feed from |
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Click Cancel Printing, in the dialog box that is displayed. Then select Auto Sheet | ||||
the Front Tray is | ||||
selected in the | Feeder from Paper Source on the Main tab in the printer driver. Load the paper in | |||
printer driver | the Auto Sheet Feeder and try printing again. | |||
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| Click Delete Job in the dialog box that is displayed. Select Quality & Media from | |||
| the | |||
| Paper Source. Then load the paper in the Auto Sheet Feeder and try printing | |||
| again. | |||
The paper is not | Press the RESUME/CANCEL button on the printer to clear the error, and then | |||
loaded correctly in | load the paper correctly in the Front Tray according to the procedure described | |||
the Front Tray | in “Loading Paper in the Front Tray” on page 10 and try printing again. | |||
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The Front Tray is up | Return the Front Tray to its normal printing position. Ensure that paper is loaded | |||
when printing from | in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the | |||
the Auto Sheet | printer to resume printing. | |||
Feeder starts | Refer to “Returning the Front Tray to Its Normal Printing Position” on page 14 for | |||
| details about how to return the Front Tray to its normal printing position. | |||
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The Front Tray is | Return the Front Tray to its normal printing position, then press the RESUME/ | |||
pulled up while | CANCEL button on the printer and try printing again. | |||
printing from the | Refer to “Returning the Front Tray to Its Normal Printing Position” on page 14 for | |||
Auto Sheet Feeder | details about how to return the Front Tray to its normal printing position. Do not | |||
| move the Front Tray during printing. | |||
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The Front Tray is | Return the Front Tray to the Front Paper Feeding Position, then press the | |||
pulled down while | RESUME/CANCEL button on the printer and try printing again. | |||
printing from the | Refer to “Loading Paper in the Front Tray” on page 10 for details about how to | |||
Front Tray | return the Front Tray to the Front Paper Feeding Position. | |||
| Do not move the Front Tray during printing. | |||
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