Troubleshooting

Number of

Possible Cause

 

Try This

Flashes

 

 

 

 

Eight flashes

Ink absorber almost

The printer has a built-in ink absorber for the ink used during print head cleaning,

 

full

for example.

 

 

Eight flashes indicates that the ink absorber is nearly full.

 

 

Press the RESUME/CANCEL button to cancel the error so you can continue printing.

 

 

Before the ink absorber becomes completely full, contact the Customer Care

 

 

Center. (You will need to replace a particular part of the printer.)

 

 

 

Canon recommends that you call for service as soon as this error

 

 

 

 

 

 

occurs. Once the ink absorber becomes completely full, printing

 

 

 

cannot be performed until the ink absorber is replaced.

 

 

 

Nine flashes

A specified period

Disconnect the camera cable and reconnect it.

 

of time has elapsed

 

Depending on the model or brand of your PictBridge compliant

 

without receiving a

 

 

response from the

 

device, you may have to select a print mode before connecting the

 

digital camera/The

 

device.

 

digital camera or

 

You may also have to turn on the device or select Play mode manually

 

digital video

 

after connecting the device to the printer.

 

camcorder

 

Perform necessary operations according to the instruction manual

 

connected is not

 

supplied with your device.

 

compatible with

If the error is still unresolved, there is a possibility that you are using a digital

 

this printer

camera or digital video camcorder that is not supported by this printer. PictBridge-

 

 

compatible digital camera or digital video camcorder can be connected to your

 

 

printer for Direct Printing.

 

 

 

Ten flashes

The Front Tray is not

When printing from the Auto Sheet Feeder, return the Front Tray to its normal

 

set to its correct

printing position. Ensure that paper is loaded in the Auto Sheet Feeder and then

 

position/The Front

press the RESUME/CANCEL button on the printer to resume printing.

 

Tray was moved

Refer to “Returning the Front Tray to Its Normal Printing Position” on page 14 for

 

during printing

details about how to return the Front Tray to its normal printing position.

 

 

If you have moved the Front Tray during printing, return the Front Tray to the

 

 

correct position, then press the RESUME/CANCEL button on the printer and try

 

 

printing again.

 

 

Do not move the Front Tray during printing.

 

 

 

 

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