Troubleshooting
Cannot Install the Printer Driver or an Application ProgramProblem |
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Cannot Install the | Installation | Follow the Easy Setup Instructions packaged with your printer for proper printer | ||||
Printer Driver | procedure not | driver installation. | ||||
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| If the installer was forced to be terminated due to an error, Windows may be | ||
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| unstable. Remove the | ||
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| Reinstall the printer driver. If this problem persists, refer to your Windows | ||
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| documentation for more information. | ||
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| Installation does |
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| not start |
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| If the printer driver installation did not start automatically when you inserted the | |||||
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| the Setup | Setup | ||||
| is inserted into the | 1. Click Start and select My Computer. | ||||
| drive | 2. | ||||
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| If the | ||
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| ROM. Contact the Customer Care Center. | ||
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| Reinstall the printer driver. |
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| 1. Click Cancel on the Printer Connection |
| Unable to proceed |
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| screen. | |||
| beyond the Printer |
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| 2. Click Start Over on the Installation | ||
| Connection screen |
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| Failure screen. | |||
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| 3. Click Back on the screen that appears |
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| next. |
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| 4. Click Exit on the Welcome screen, then |
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| remove the |
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| 5. Turn the printer off. |
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| 6. Check the cable connection. |
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| 7. Restart the computer. |
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| 8. Make sure no other applications |
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| running. |
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| 9. Carefully follow the procedures |
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| described in the Easy Setup |
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| Instructions and reinstall the driver. |
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After Easy- | If the | |||||
Pro does not start | PhotoPrint Pro had | you have installed | ||||
up or Easy- | been installed, | running and install Adobe Photoshop | ||||
PhotoPrint Pro | Adobe Photoshop is |
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menu does not | installed |
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appear |
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| 1. Click Start, and select All Programs (or Programs), Canon Utilities, Easy- | ||
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| PhotoPrint Pro and then Photoshop | ||
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| 2. Follow the | ||
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1.Select Applications from the Go menu, and
2.Follow the
In Macintosh
If you have never started up Adobe Photoshop before, Adobe
Photoshop
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