Troubleshooting

Troubleshooting

This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories.

zCannot Install the Printer Driver or an Application Programon page 63

zCannot Connect to PC Properlyon page 64

zPrint Results Not Satisfactory or Contains Errorson page 65

zTroubleshooting Printer Hardwareon page 68

zPaper Does Not Feed Properlyon page 71

zPaper Jamson page 72

zHandling Error Messageson page 73

zAn Error Message Appears on the Screenon page 76

zCannot Print Properly from the Digital Cameraon page 80

Refer to the User’s Guide for additional information on topics not covered in this section.

When an Error Occurs

When an error occurs in printing such as the printer is out of paper or paper jams, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

The message may vary depending on the version of your Windows operating system.

62