Troubleshooting
| Problem | Possible Cause | Try This | ||
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| A specified period | Disconnect the camera cable and reconnect it. | |
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| of time has elapsed | Depending on the model or brand of your PictBridge compliant | |
“Error No.: 2001” | |||||
without receiving a | |||||
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| response from the | device, you may have to select a print mode before connecting the | |
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| digital camera/The | device. | |
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| digital camera or | You may also have to turn on the device or select Play mode | |
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| digital video | manually after connecting the device to the printer. | |
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| camcorder | Perform necessary operations according to the instruction manual | |
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| connected is not | supplied with your device. | |
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| compatible with | If the error is still unresolved, there is a possibility that you are using a digital | |
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| this printer | camera or digital video camcorder that is not supported by this printer. | |
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| connected to your printer for Direct Printing. | |
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| Automatic Print | See “Eleven flashes” in “Handling Error Messages” on page 73. | |
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| Head alignment |
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“Error No.: 2500” |
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failed |
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Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
Camera Error Message | Possible Cause | Try This |
Printer in use | Images are being printed from | Wait until printing ends. The printer automatically starts |
| the computer | printing the images from the camera after completing the |
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| current printing. |
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| The printer is warming up | Wait until |
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| printing automatically. |
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No paper | No paper in the Auto Sheet | Load the paper in the Auto Sheet Feeder, and select Continue*1 |
| Feeder | in the display on your camera. |
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Paper Error | The printer is not ready to | Load the paper correctly in the Front Tray according to the |
| feed paper from the Front Tray | procedure described in “Loading Paper in the Front Tray” on |
| yet (the ALARM lamp on the | page 10 and press the RESUME/CANCEL button on the printer. |
| printer is lit orange.) |
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| The Front Tray or the Rear | If the Front Tray is closed, open it to resume printing. |
| Support is closed (Printer | If the Rear Support is closed when printing from the Front Tray, |
| ALARM lamp flashes orange | open it and select Continue*1 in the display on your camera. |
| three times.) |
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| The Inner Cover is open | Close the Inner Cover and select Stop in the display on your |
| (Printer ALARM lamp flashes | camera to stop printing. |
| orange six times.) |
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| The Front Tray is not set to its | When printing from the Auto Sheet Feeder, return the Front Tray |
| correct position or the Front | to its normal printing position. Ensure that paper is loaded in |
| Tray was moved during | the Auto Sheet Feeder and then select Continue*1 in the display |
| printing (Printer ALARM lamp | on your camera to resume printing. |
| flashes orange ten times.) | |
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| Position” on page 14 for details about how to return the Front |
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| Tray to its normal printing position. |
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| If you have moved the Front Tray during printing, select Stop in |
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| the display on your camera to stop printing. |
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| Return the Front Tray to the correct position, and try printing |
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| again. |
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| Do not move the Front Tray during printing. |
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