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| Troubleshooting |
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Camera Error Message | Possible Cause | Try This |
Paper Error | The Paper size setting does | Select Stop in the display on your camera to stop printing. |
| not match the size of the | Check the Paper size setting on the PictBridge compatible |
| paper loaded in the printer | device and then load paper that is the same size as the setting |
| (Printer ALARM lamp flashes | and try printing again. |
| orange eleven times.) | If this message appears even when the paper loaded is the |
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| same size as the setting, set the printer driver not to detect the |
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| width of the paper. |
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| The paper is not loaded | Select Stop in the display on your camera to stop printing. |
| correctly in the Front Tray | When printing on 14" x 17" / 355.6 x 431.8 mm paper, load the |
| (Printer ALARM lamp flashes | paper correctly in the Front Tray according to the procedure |
| orange twelve times.) | described in “Loading Paper in the Front Tray” on page 10 and |
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| try printing again. |
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Paper jam | A paper is jammed in the | Select Stop in the display on your camera to stop printing. |
| printer | Remove the jammed paper, load new paper, and press the |
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| RESUME/CANCEL button on the printer and try printing again. |
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Printer cover open | The Top Cover is open | Close the Top Cover on the printer. |
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No printhead | The Print Head is defective or | Install a Print Head according to the Easy Setup Instructions. |
| not installed (Printer ALARM | If the Print Head has already been installed, remove the Print |
| lamp flashes orange five | Head and reinstall it. |
| times.) | If the error still remains, the Print Head may be defective. |
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| Contact the Customer Care Center. |
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Waste tank full / | The ink absorber is nearly full | The printer has a |
Ink absorber full*2 |
| during print head cleaning, for example. This error message |
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| indicates that the ink absorber is nearly full. |
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| You can continue printing for a while by selecting Continue*1 on |
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| the display on your camera. |
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| However, because printing is disabled once the ink absorber |
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| becomes completely full and until the ink absorber is replaced, |
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| you are recommended to contact the Customer Care Center as |
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| early as possible. (You will need to replace a particular part of |
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| the printer.) |
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Low ink level | It is about time to replace the | Slow flashing (at about three second interval in red) of an ink |
| ink tank with a new one | lamp indicates that ink in this tank is low. You can continue |
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| printing, but we recommend preparing a new ink tank to replace |
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| the associated ink tank. |
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| Select Continue*1 in the display on your camera to resume |
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| printing. |
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No ink | The ink tank may not be | Install the appropriate ink tank. |
| installed properly (Printer |
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| ALARM lamp flashes orange |
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| four times/ink lamp is off) |
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| The ink has run out (Printer | Replace the ink tank, and close the Top Cover. |
| ALARM lamp flashes orange | If printing is in progress and you want to continue printing, |
| four times/ink lamp flashes | select Continue*1 in the display on your camera with the ink |
| fast (at about one second | tank installed. Then printing can continue under the ink out |
| interval)) | condition. Replace the empty ink tank immediately after the |
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| printing. The printer may be damaged if printing is continued |
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| under the ink out condition. |
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| If multiple ink lamps are flashing, check how fast |
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| they flash. Fast flashing (at about one second |
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| interval) indicates the ink is empty. Slow flashing |
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| (at about three second interval) indicates ink is |
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| low. For details on different flashing speeds, see |
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