Troubleshooting

zPictBridge-compatible digital cameras can be connected to your printer for Direct Printing.

zThis section describes errors that are indicated on Canon-brand PictBridge- compatible cameras. The error messages and operations may vary depending on the camera you are using.

For errors on non-Canon PictBridge-compatible cameras, check the status of ALARM lamp and take the appropriate action to clear the error. For details, see Handling Error Messageson page 73.

zConnecting a digital camera not compatible with PictBridge makes the ALARM lamp on your printer flash (in orange) nine times. In such a case, unplug the cable connecting the camera to the printer to clear the error.

zA communication time out occurs if printing takes a long time or if it takes too much time to send data. This may stop printing. In such a case, disconnect the cable between the printer and the camera, and reconnect it. Then, turn the camera on, if it does not automatically turn on. If the problem is still unresolved, select some other photo and check if it can be printed or not.

zDepending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device.

You may also have to turn on the device or select Play mode manually after connecting the device to the printer.

Perform necessary operations according to the instruction manual supplied with your device.

zThe print head nozzles may be clogged if printing becomes faint or colors are incorrect. See When Printing Becomes Faint or Colors are Incorrecton page 45.

zIf the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper. If this error occurs even when you are using the correct type of paper, enable the Prevent paper abrasion setting. See Print Results Not Satisfactory or Contains Errorson page 65.

zFor the errors indicated on the camera and their solution, also refer to the user’s manual of the camera. For other troubles on the digital camera, contact the manufacturer.

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