Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

 

Failure Detection and Troubleshoot-ing Guidelines

Page 4 - 9

Drive Test Failures

Disk Drive Failures

When the Built-In Self-Test (BIST) described previously has finished, a firmware-based drive test is executed that tests the integrity and functionality of each drive channel, including the capacity to rebuild and generate parity.

If a drive fails when tested, the drive is first shown on the display as 6(spinning up); other drives that pass the drive test are shown as *(good). In the following example, drive 3 is shown failing the drive test.

When the drive test times out, drives that pass the drive test are shown as 5and the failed drive is shown as )(drive 3 in the example).

Note If multiple drives fail, the array will display a message similar to this message:

The array will continue to function if one disk drive fails.

Caution When a disk fails, it should be replaced and a rebuild should be performed as soon as possible. See disk replacement and rebuild instructions later in this chapter.

Indicators

Display/operation panel shows an )as status for the drive that has failed

Audible alarm sounds (if enabled)

Handling

21/,1(5555If you￿55)5see this￿5

Check or replace this

The order of the drives in the status display is:

9876_5432_1

with 1 being the rightmost drive in the unit.

Meaning: Drive 3 in the array The LED for the failed drive will be out. has failed

Replace failed drive and rebuild.

Table 5: Disk Failures

6500 Disk Array User’s Guide

21020690 B

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Ciprico 6500 manual 21/,15555 If you555 see this5, Drive Test Failures Disk Drive Failures