Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

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Failure Detection and Troubleshoot-ing Guidelines

Over- temperature Failures

A temperature sensor mounted on the array’s controller board signals over- temperature status. Each status is triggered at a different temperature.

Indicators

Display/operation:$51:$51,1*panel displays one of the following messages:

7(03&5,7&5,7,&$(user/-definable, 45 degrees C default) (standard: 50 degrees C)

Audible alarm sounds (if enabled).

If 7(03

displays, all drives will be spun down (if enabled).

Handling

 

 

 

 

 

 

 

7(03If you see this

 

Check or replace this

 

 

 

Check room temperature.

 

 

 

 

 

Meaning: Array’s internal

Check that the airflow from the front to the back of the

 

array is not impeded. Check that the air filter is clean.

 

temperature has exceeded the

 

first over-temperature

 

Check that the top cover is on the array.

 

threshold (the warning

 

 

 

 

Check that the fans are working. Replace if necessary.

 

threshold)7(03&5,7,&.

$/

 

Meaning: The array’s internal

Check the power supply for overheating. Replace if

 

necessary.

 

temperature exceeds 50oC, the

 

critical threshold.

 

 

Table 6: Array Temperature

If the array’s temperature exceeds either the :$51,1*or &5,7,&$/ threshold, the alarm sounds and the appropriate message appears on the display/ operation panel. Both the alarm and the display message will remain until you touch a key on the panel (the up-arrow key is preferred to clear the alarm because it will not clear the error display).

Even if the temperature has gone below both over-temperature thresholds, this setup ensures that you will be aware of an over-temperature situation, even if the temperature returned to normal before you could intervene. When the alarm and display message have been cleared, you can determine the array’s current temperature by invoking the 7(036(16256command in the display/ operation panel $55$<,1)2menu.

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6500 Disk Array User’s Guide

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Ciprico 6500 manual Over- temperature Failures, Array Temperature