Cisco Systems 4.2(1) manual Uninstalling Cisco Interaction Manager, Optional settings

Optional settings

Although it is not mandatory to change these settings, you are likely to feel the need to configure them for your business.

At the partition level

Customer departmentalization

Deletion time out

Exception email SMTP

Exception mail redirection to address

Exception mail redirection from address

Expiry time for auto pushback

Inactive time out

SPAM mail SMTP Server

SPAM mail redirection from address

SPAM mail redirection to address

At the department level

Business calendar time zone

Uninstalling Cisco Interaction Manager

To ensure that critical data is not lost, the program does not uninstall the following components:

The database

The Storage folder on the file system.

To uninstall Cisco Interaction Manager:

1.Go to Start > Settings > Control Panel.

2.Double-clickAdd/Remove Programs.

3.From the list of currently installed programs, select Cisco Unified Web and E-Mail Interaction Manager and click Remove.

74 Cisco Unified Web and E-Mail Interaction Manager Installation Guide