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Chapter5 Troubleshooting the System Hard ware
Symptoms and Solutions
5-68
Cisco Wide Area Application Engin
e 7326 Hardware Installation Guide
OL-6831-02
Contents
Main
Page
Page
Page
CONTENTS
Page
Page
Page
Page
Page
Preface
Purpose
Audience
Organization
Conventions
Page
Related Documentation
Page
Obtaining Documentation
Cisco.com
Product Documentation DVD
Ordering Documentation
Documentation Feedback
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Page
Introducing the Cisco Wide Area
Introduction
Page
Page
Software Functional Description
WAAS Software Description
ACNS Software Description
WAFS Software Description
Hardware Features
2 3
1 4 65
8 79
Front Panel Control Buttons
LED Indicators
Page
Page
Page
Input/Output Ports and Connectors
Ethernet Port Connectors
3
89101112
2 14 5 6 7
Serial Port Connector
Ultra320 SCSI Controller System Board Connectors
SCSI IDs
Fibre Channel Connector
Inline Network Adapter Description
Form and Function
Page
Ports and LED Indicators
0 1 2 3
Inline Network Adapter Cabling Requirements
Page
Page
Installation Scenarios and Cabling Examples for Fast Ethernet Connections
Page
31 2
Page
Page
Preparing to Install the Wide Area
Safety Warnings
2-2
2-3
Safety Guidelines
General Precautions
Page
System Reliability Considerations
Working Inside the WAE with the Power On
Protecting Against Electrostatic Discharge
Page
Installing the Wide Area Application Engine
Rack-Mounting Considerations
Rack Requirements
Tools and Parts Required
Page
Installing the Wide Area Application Engine 7326
Page
Page
Page
Page
Page
Installing the Chassis on a Tabletop
Connecting Cables
14 5 6 7
89101112
Connecting Power and Booting the System
Checking the LEDs
Removing or Replacing a WAE
Page
Page
Installing Hardware Options
Removing the Cover and Bezel
1 2
Working with Adapters
Page
Adapter Installation Considerations
Installing an Adapter
Page
Page
Page
Page
Completing the Installation
Installing the WAE Cover and Bezel
1 2
Installing a Hard Disk Drive
1 2 3
Troubleshooting the System Hardware
Identifying System Problems
Checking Connections and Switches
Page
Using the System Diagnostic Programs
Diagnostic Tools Overview
POST
Diagnostic Programs and Error Messages
Page
Starting the Diagnostic Programs
Viewing the Test Log
Viewing Error Logs
Viewing Diagnostic Error Message Tables
Checking the Power Subsystem
Troubleshooting the Ethernet Controller
Network Connection Problems
Ethernet Controller Troubleshooting Chart
Page
Identifying Problems Using Trouble Indicators and Status LEDs
Power Supply LEDs
System Error LED
Page
Diagnostic Panel LEDs
Page
Page
Remind Button
Using Light Path Diagnostics
Page
Page
Page
Undetermined Problems
Page
Problem-Solving Tips
Symptoms and Solutions
Beep Symptoms
Page
Page
Page
Page
No Beep Symptoms
System Error LED and the Diagnostic Panel LEDs
Page
Page
Page
Diagnostic Error Codes
Page
Page
Page
Page
Page
Error Symptoms
Page
Page
Page
Page
Page
Page
Power Supply LED Errors
Page
POST Error Codes
Page
Page
Page
Page
Page
Page
Page
Service Processor Error Codes
SCSI Errors
Temperature Error Messages
Fan Error Messages
Power Error Messages
System Shutdown
Page
Host Built-In Self-Test
Bus Fault Messages
Page
Page
A
Wide Area Application Engine 7326 Hardware Specifications
Appliance Specifications
Page
Page
Page
Adapter Specifications
Page
B
Maintaining the Wide Area
Maintaining Your Site Environment
Temperature
Humidity
Altitude
Dust and Particles
Corrosion
Electrostatic Discharge
Electromagnetic and Radio Frequency Interference
Magnetism
Shock and Vibration
Power Source Interruptions
Using Power Protection Devices
Surge Protectors
Line Conditioners
Uninterruptible Power Supplies
C
Using the Configuration/Setup Utility Program
About the Configuration/Setup Utility Program
Starting the Configuration/Setup Utility Program
Configuration/Setup Utility Menu Options
Page
Page
INDEX
A
B
C
D
E
F
H
I
L
M
N
O
P
R
S
T
U
V
W
