Understanding Feature Availability | Cisco Systems 7942G manual

An Overview of Your Phone

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to...	Then...
View the main menu	Press ? on your phone and wait a few seconds for the menu to display.
	Main menu topics include:

•About Your Cisco Unified IP Phone—Details about your phone

•How do I...?—Procedures for common phone tasks

•Calling Features—Descriptions and procedures for calling features

•Help—Tips on using and accessing Help

Learn about a button or	Press	?	and then quickly press a button or softkey.
softkey

Learn about a menu	Press		,	, or	to display a feature menu. Highlight a
item	menu item, then press ?				twice quickly.

Get help using Help	Press	?	twice quickly. Select the help topic you need.

Understanding Feature Availability

Depending on your phone system configuration, features included in this phone guide may not be available to you or may work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability.

You can access many features either by using a softkey or by pressing a line button. You can configure some features but your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:

Feature	Softkey	Line Button Label and Icon

Call Back	CallBack	CallBack

Call Forward	CFwdALL	Forward All

Call Park	Park	Park

Call PickUp	PickUp	PickUp

Conference	Confrn	Conference

Conference List	ConfList	Conference List

Do Not Disturb	DND	Do Not Disturb	or Do Not Disturb

End Call	EndCall	End Call

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

9

Image 25

Cisco Systems 7942G manual Understanding Feature Availability, Accessing the Help System on Your Phone

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationFinding Additional Information Using External Devices Accessibility FeaturesCisco Product Security Overview OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Using a Headset Adjusting the Footstand OptionalRegistering with Taps Audio Quality Headset Support Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons 5, and Viewing Multiple Calls, Understanding Phone Screen Features Cleaning the Phone Screen Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22333-01 Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Placing a Call-Additional Options Using Cisco WebDialerTips Corporate Directory Choose Personal Address Book Personal Directory to Using Your Personal Configuring Fast Dials onWeb, Address Book on Answer Answering a Call Ending a Call Calls Using a Single PhoneSee Managing Business Tip If you want to Using Hold and Resume Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System Press CFwdALL or Forward All Settings on the Web,User Options Web Pages, Press DND or Do Not Disturb Using Do Not Disturb Making Conference Calls Using Conference FeaturesSee Viewing or Removing Conference Participants, Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Participant If you want to Then Speed Dialing Advanced Call HandlingPersonal Directory on the Web, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Single-button and Multi-touch Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Tips EM Service Using Cisco Extension MobilityChange Credentials Press ChangePIN See Answering a Call, Access Lists for Mobile Connect, See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone, OL-22333-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22333-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences Rings Options Web Pages, Customizing the Phone ScreenUser Preferences Contrast User Preferences Background Images Changing Phone Settings OL-22333-01 Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each stores Missed Calls, Placed Calls, or Received Calls State, Missed Calls , Placed Calls , or Received Calls Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast Dial Using Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice Messages System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using the Personal Directory on the Web Configuring Features and Services on the WebUser Options Device Choose User Options Personal Address Book If you want to Then do this after you log Click Service URLChoose User Options Device Choose User Options Fast Dials Assign a line button for Fast Dial Choose User Options Device Click Service URL Setting Up Phone Services on the Web Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Click Delete Selected Click Phone Services Services Controlling User Settings on the WebFeature buttons Choose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call Handling General Troubleshooting Troubleshooting Your PhoneSymptom Explanation CallBack fails Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps