Using Cisco Extension Mobility, EM Service | Cisco Systems 7942G

Advanced Call Handling

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

The Extension Mobility ChangePIN feature allows you to change your PIN from your Cisco Unified IP Phone.

	If you want to...	Then...
	Log in to EM	1.	Choose	> EM Service (name can vary).
		2.	Enter your user ID and PIN (provided by your system administrator).
		3.	If prompted, select a device profile.

	Log out of EM	1.	Choose	> EM Service (name can vary).
		2.	When prompted to log out, press Yes.

	Change your PIN	1.	Choose	> Change Credentials.
	using the Change	2.	Enter your User ID in the User ID field.
	Credentials	2.	Enter your User ID in the User ID field.
	Credentials	3.	Enter your PIN in the Current PIN field.
	service	3.	Enter your PIN in the Current PIN field.
	service
		4.	Enter your new PIN in the New PIN field.
		5.	Enter your new PIN again in the Confirm PIN field.
		6.	Press Change.

You will see a PIN Change Successful message.

		7.	Press Exit.
	Change your PIN 1.		Choose	> EM Service.
	using the	2.	Press ChangePIN.
	ChangePIN	2.	Press ChangePIN.
	ChangePIN	3.	Enter your PIN in the Current PIN field.
	softkey	3.	Enter your PIN in the Current PIN field.
	softkey
		4.	Enter your new PIN in the New PIN field.
		5.	Enter your new PIN again in the Confirm PIN field.
		6.	Press Change.
			You see the PIN Change Successful message.
		7.	Press Exit.

Tips

•EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7942G manual Using Cisco Extension Mobility, Change Credentials, EM Service, Press ChangePIN

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesUsing External Devices OL-22333-01 Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Registering with Taps Adjusting the Footstand OptionalUsing a Headset Audio Quality Headset Support Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7961G and 7961G-GE Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7941G and 7941G-GE Cisco Unified IP Phone 7942G Description For more information, see Understanding Lines and Calls Icon Line or Call State Description Understanding Line and Call Icons 5, and Viewing Multiple Calls, Understanding Phone Screen Features Cleaning the Phone Screen Understanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22333-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate Directory Using Cisco WebDialerPlacing a Call-Additional Options Tips Choose Personal Address Book Personal Directory to Address Book on Configuring Fast Dials onUsing Your Personal Web, Answer Answering a Call Tip Calls Using a Single PhoneEnding a Call See Managing Business If you want to Using Hold and Resume Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not Disturb See Viewing or Removing Conference Participants, Using Conference FeaturesMaking Conference Calls Using Join Using cBarge Participant See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants If you want to Then Personal Directory on the Web, Advanced Call HandlingSpeed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call Single-button and Multi-touch Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call ID Tips Press ChangePIN Using Cisco Extension MobilityEM Service Change Credentials See Answering a Call, Access Lists for Mobile Connect, See Placing a Call-Additional Options, See Switching an In-Progress Call to Another Phone, OL-22333-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone OL-22333-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages, User Preferences Background Images Customizing the Phone ScreenOptions Web Pages, User Preferences Contrast Changing Phone Settings OL-22333-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each stores State, Missed Calls , Placed Calls , or Received Calls Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Using Call Logs and Directories Personal Directory Personal Fast Dials Press Fast Dial Using Call Logs and Directories OL-22333-01 Customizing Rings and Message Indicators, Accessing Voice Messages System, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this Choose User Options Personal Address Book Configuring Features and Services on the WebUsing the Personal Directory on the Web User Options Device Choose User Options Fast Dials Click Service URLIf you want to Then do this after you log Choose User Options Device Assign a line button for Fast Dial Choose User Options Device Click Service URL Click Speed Dials Setting Up Speed Dials on the WebSetting Up Phone Services on the Web See Configuring Fast Dials on the Web, Click Delete Selected Click Phone Services Choose User Options User Settings Controlling User Settings on the WebServices Feature buttons Controlling Line Settings on the Web Click Line Settings Change or create a line Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco Extension CallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22333-01 Cisco One-Year Limited Hardware Warranty Terms OL-22333-01 Index OL-22333-01 Page OL-22333-01 Page Taps