Common Phone Tasks

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Press

? .

 

the phone

 

 

 

 

 

Place a call

Lift the handset or press

 

the speakerphone or

 

headset.

 

 

 

Redial a number

Press Redial. Or press

 

the Navigation button

 

while on hook to see

 

your Placed Calls log.

 

 

Switch to the handset

Pick up the handset.

during a call

 

 

 

 

 

 

 

Switch to the speaker

Press

or

, then

or headset during a call

hang up the handset.

 

 

 

 

Mute your phone

Press

.

 

 

 

 

Use your call logs

Press

to choose a

 

call log. To dial,

 

 

highlight a listing and go

 

off hook.

 

 

 

Edit a number

Press EditDial, << or >>.

 

 

Hold/resume a call

Press Hold or Resume.

 

 

Transfer a call to a new

Press Transfer, enter the

number

number, and then press

 

Transfer again.

 

 

 

Place an intercom call

Press intercom button,

 

enter a number if

 

necessary, and speak

 

after you hear the tone.

 

 

Start a standard (ad

Press more > Confrn,

hoc) conference call

dial the participant, then

 

press Confrn again.

 

 

 

 

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Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6

(SCCP and SIP)

For Cisco Unified IP Phone 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial

Dial using a speed-dial index

 

number

 

 

Answer

Answers a call

 

 

Back

Returns to previous Help topic

 

 

Barge

Adds you to a call on a shared

 

line

 

 

CallBack

Receive notification when a busy

 

extension becomes available

 

 

Cancel

Cancels an action or exit a screen

 

without applying changes

 

 

cBarge

Adds you to a call on a shared

 

line and establish a conference

 

 

CFwdALL

Sets up/cancels call forwarding

 

 

Clear

Deletes records or settings

 

 

Close

Closes the current window

 

 

ConfList

View conference participants

 

 

Confrn

Creates a conference call

 

 

Delete

Removes characters to the right

 

of the cursor when using EditDial

 

 

Details

Opens the Details record for a

 

multiparty call in the Missed

 

Calls and Received Calls logs

 

 

Dial

Dials a phone number

 

 

DND

Turns on/off Do Not Disturb

 

(DND)

 

 

EditDial

Edits a number in a call log

 

 

EndCall

Disconnects the current call or

 

the current intercom call

 

 

Erase

Resets settings to their defaults

 

 

Exit

Returns to the previous screen

 

 

GPickUp

Answers a call that is ringing in

 

another group or on another line

 

 

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Cisco Systems 7942G manual Common Phone Tasks